XB2BX | Global Business Expansion & Market Strategies

1. Overview

This Shipping & Delivery Policy is part of our Terms of Use and applies to every order you place with XB2BX. Please review it carefully before completing a purchase.

2. Shipping & Delivery Options

What are my shipping & delivery options?

Our marketplace offers a variety of shipping options. In many cases, individual sellers manage inventory and handle shipping directly. Options available at checkout depend on the seller and the product.

Free Shipping

Some listings may qualify for free shipping. Sellers define whether an item is eligible for free shipping based on product type, destination country, quantities purchased, or promotional campaigns. XB2BX does not set free-shipping rules on behalf of sellers.

Standard Shipping Options & Typical Rates

Below are common shipping tiers sellers may offer. Actual availability, pricing, and transit times are set by each seller and shown at checkout:

Shipping Method	Typical Transit (days)	Indicative Fee (USD / unit)
Same Day	0–1	3
Next Day	1–2	5
Standard	3–10	99
Air Cargo	3–7	3,000
Sea Delivery	14–60	12,500
Special Delivery (Oversize / High Value)	Varies	25,000

Note: the numeric fees above are illustrative and may represent complex commercial pricing (e.g., per shipment or per container). Sellers will provide the exact cost during checkout.

3. Delivery Timing & Estimates

All delivery dates and times are estimates given in good faith. For EU and UK consumers, estimated delivery times reflect the earliest available date; deliveries will be made within 30 days of order acceptance unless otherwise agreed. This does not affect your statutory rights under applicable consumer protection laws.

If you choose a shipping option, the seller will follow up with any additional shipping details. If a shipment is delayed we will inform you and provide a revised delivery estimate.

4. International Shipping & Customs

XB2BX supports worldwide shipping where sellers choose to offer it. Be aware that international shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the recipient's responsibility and are not controlled by XB2BX or sellers.

For inquiries about customs or international shipments, contact support@xb2bx.com or call +44 0749 245 2930.

Some destinations may be restricted by law, and sellers may decline to ship certain goods internationally. Always check the product listing for region restrictions and the seller's shipping terms.

5. Shipping Restrictions & Seller Terms

Sellers set their own delivery terms (including CIF – Cost, Insurance & Freight) and may apply different handling rules for fragile, hazardous, or oversize items. Before completing a purchase, review the seller's stated delivery terms and contact them directly if you need custom arrangements.

If a buyer prefers, XB2BX can assist as a middle party to coordinate delivery with the supplier; additional fees or documentation may apply.

6. What happens if my order is delayed?

If delivery is delayed, we (or the seller) will notify you as soon as possible with a revised estimate. If a significant delay occurs, EU and UK consumers retain statutory rights — for example, a right to cancel if goods are not delivered within a reasonable time (usually 30 days where no other period is agreed).

7. XB2BX Shipping Policy — Marketplace Summary

Each seller on XB2BX manages their own shipping methods and policies. Key points:

For Buyers: Check each listing for shipping options, estimated delivery times and costs; tracking is provided where available.
For Sellers: You are responsible for packaging, dispatch, and for clearly publishing shipping terms, regions served and any additional fees.
General: XB2BX encourages transparency and prompt communication; disputes are primarily matters between buyer and seller, with XB2BX supporting escalation in exceptional cases.