Includes all taxes
Brand New and High Quality
Type: Espresso Frozen Ball
Material: Stainless Steel
Color: As Picture
Size: 38mm/1.5In
55mm/2.17In (Optional)
Package include : 1/2Pcs Espresso Frozen Ball
Features:
1.Premium Material: This coffee cooling ball is made of 304 stainless steel, making it durable, and suitable for long-term use. The hand-polished surface eliminates imperfections and impurities, reducing microcracks and pores for enhanced durability. It won't impart a metallic taste to your beverages, making it a reliable choice among espresso accessories.
2.Efficient Cooling Without Dilution: The coffee cooling balls are available in 55mm (2.17 inch) and 38mm (1.5 inch) sizes. The larger surface area allows for rapid cooling of whiskey and espresso. Unlike regular ice cubes, these metal cooling balls won't melt or dilute your drink, preserving its original flavor and reducing the bitterness of espresso for a smoother taste.
3.Reusable: Unlike traditional ice cubes, these metal ice balls (also known as reusable ice cubes) can be reused. Just put it in the refrigerator for 2-4 hours before each use, which can reduce waste and the impact on the environment.
4.Easy to Use and Clean: When in use, place the frozen espresso cooling ball on a coffee cup with a holder, and then brew the coffee through the cooling ball to immediately cool it down. Cleaning is also very simple. Simply rinse with water and wipe dry after use to maintain cleanliness, without the need for complex maintenance.
5.Good Gift: This metal ice ball is designed specifically for coffee (ideal as an espresso accessory) and is also suitable for other beverages. The espresso cooling ball (reusable ice cubes) provides excellent cooling without diluting your drink. It uses good materials, has strong practicality, and a stylish appearance, making it the good gift for beverage enthusiasts such as whiskey or coffee.
Notes:
1. The size is measured manually, there may be some slight errors, please understand.
2. Due to the light and monitors effect, colors may have lightly difference.
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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