Includes all taxes
About Shipping
1. Russia/Ukraine buyer :
After the goods arrive in Moscow, we use local trucks to deliver to your address.Normally shipping time is 50~90 days.
2. Europe buyer :
Door to door to EU address, Ship from EU warehouse, fast and safe, 5-10 days shipping.
(Includes:Germany/ France/ Spain/ Italy/ Poland/ Austria/ Belgium/ Czech Republic/Denmark/ Lithuania/ Bulgaria/ Estonia/ Greece/ Romania/ Slovenia/ Croatia/ Luxembourg/ Finland / Portugal/ Sweden/ Slovakia/ Hungary/ Latvia)
3. USA buyer:
US Stock shipping time 4~6 business days, Out of stock need ship from China,ship time is 30~45 business days.
4. AU buyer:
AU Stock shipping time 3~6 business days, Out of stock need ship from China,ship time is 35~50 business days.
5. Other countries:
Buyers need to do customs clearance and pay customs tax.Different countries have different requirements on
package transportation.Please contact us to check which way is best for your country.





Q: What can I do with Fiber Laser Marking Machine?Â
A: Fiber Laser is an exciting tool utilizing relatively new technology. Never before engraving on metal could be done with such speed and precision as with fiber lasers. It’s easy to build a solid business with such equipment. For creative people the possibilities are almost endless. Fiber laser could be adjusted for use on many different materials, including all types of metal like, gold, silver, titanium, aluminum, brass, stainless steel, but also on leather, wood, some polymers and organic materials. This equipment is used in many industries and for variety of applications, like products code marking, gifts personalization, jewelry, decorations, knives and guns engravings, and much more.
Q: Can this fiber laser mark in color? Is there parameters for reference?
A: Yes MOPA M7 can mark in color. Colors are dependent on a myriad of variables including room temperature, temperature of the material, finish of the material, type of material, focus, lens and a host of other things. Not to mention variances between actual individual laser machines. It's a very experiment, experiment, experiment. Ablating is easy and translates pretty well from machine to machine - but specialized anneals there are just so many factors it makes it virtually impossible to give a list and say "here's the magic".
Q: Is JPT worth the extra money?Â
A: Absolutely, the JPT laser source is the most stable and reliable. Also, it’s so quiet that you wouldn’t know if it’s on or off while using EZCAD to create the artwork. If you ever had a RAYCUS machine, you would know what I mean. After 2 minutes, you want to shut it down because it’s so loud.
Q: Why should I invest in a JPT laser source?Â
A: There are several advantages of JPT LP technology over Q-switched pulsed fiber lasers with frequencies ranging from 20 to 80 kHz. The JPT MOPA M7 model frequency ranges from 1 to 4000 kHz, and the RAYCUS RFL-P50QB model frequency ranges from 50 to 100 kHz, which allows you to work on various materials, not just metals. The laser beam quality is also a factor; JPT is a better choice for jobs requiring precision or artwork with intricate details.
Q: I have no experience. Is it easy to use?
A: Yes, HL laser focus on Fiber laser and co2 laser machine for more than 10 years. We have complete technical support and tons of videos to help you setup laser machine. Also, we send you the marking parameter for some materials.
Q: Are your machine certified? Â Â
A: The HL laser fiber laser machine is CE&FDA certified
Q; What are computer operating system requirements for running HL laser fiber laser machine?
A: Windows 7/8/10/11
Q: Do you sell spare parts?
A: Yes, we sell spare parts as well, such as lens, Galvanometer etc. If you need spare parts in the future, you can buy from us.
Q:What software of fiber laser maker support?
A:The machine use the EZCAD2 software.
Q: How about the after-sales service?
A: We provide remote after-sales service by email, video, phone and team viewer. We will reply within 24 hours
Q: Which configurations of machine do I need?
A: Q-switched pulse laser (small power for surface marking,stainless steel black marking)
Mopa (Anodized Aluminum Black Marking; Stainless Steel Color Marking, deep engraving)
CO2 lasers ideal for marking wood, paper, ceramic and transparent targets
Q: What material can we mark with fiber laser engraver?
A: Metals: Aluminium, Gold, Platinum, Brass, Tungsten, Carbide, Nickel, Stainless Steel, Chrome, Copper
Non-metals: Nylon, Light Button, ABS, PVC, PES, etc
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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