Includes all taxes
New Remove Double Chin Device LED Photon Heating Therapy Anti-Wrinkle Neck Care Tool Vibration Skin Lifting Tighten Massager
Features:
1.Positive and negative ions
utilize the principle of the absorption of positive and negative ions to remove the dirt in the deep pores and
thoroughly clean them; through iontophoresis, the beauty ingredients are penetrated into the skin.
2.Vibration:
use mechanical vibration and voltage stimulation to tighten skin, increase elasticity, and increase metabolism.
Only when the head of the device touches the skin, the product will vibrate.
3.Warm
warm massage promotes absorption, so that wrinklescan be stretched and skin will become fuller.
4.Red light
can effectively stimulate the skin, revitalize collagen, improve dark skin and reduce fine lines and wrinkles.
5.Blue light
It can effectively improve skin problems, reduce acne and pimple and help to kill bacteria. Long term use can make skin rejuvenation and lead to a health skin.
6.Green light
It can promote the microcirculation of the body surface, dredge lymph and drain swelling.
3 Modes:
1.Clean mode (Green Light)
Clean up trash from deep pores to shrink pores, eliminate acne, and solve dull skin.
2.EMS mode (Red Light)
Effectively stimulate and relax the skin and help skin care product go deeply to keep skin moist.
3.Hot mode (Blue Light)
Gently awakens and relaxes the skin, helping the skin restore its vitality
Specifications:
Name: Neck Beauty Device
Material: ABS
Output voltage: 3.7V
Battery capacity: 500mAh
Power: 2.5W
Input voltage: 5V=1A
Size: 89x47x120mm
Auto turn off: about 5 min
Charging time: about 2 Hours
Package includes:
1*Neck beauty device
1*USB charging cable
1*English User manual
Notes for Equipment at Use:
1. Long press the power button for over 1.5s to turn on the device; it cannot be used when charging
2. Only when the head of the device touches the skin, the product will vibrate.
3. Each mode can only be used once each day, and it is recommended that three modes are used in succession once each day.
4. This product adopts micro-current ion technology, so light current sense is normal phenomenon, and please be assured to use it.
5. It will start standby mode after 4 minutes, and it will automatically shut off after 1 minute of no-operation.
6. Wipe the introduction head with tissues, refrain from washing it with water and from touching metals
7. It is generally not advisable for people who have undergone facial plastic surgery, subcutaneous metal implant and those who are pregnant or within the period to use this product.

Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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