Includes all taxes
Welcome To Our Store
*Welcome every sincere customer who inquires or purchase our dresses! Our factory has many designers and workers with many years of experience.
*We choose the high quality fabric in our market to make every dress. So you don't worry about the quality.
*We have a very large collection of wedding, bridesmaid and evening/prom dresses and other special occasion dresses.
*Besides, we accept the custom made design if you have other beautiful design. Just contact us to make sure if we can sew it.
*Please feel free to contact us if you have any question concerning this item and us.
Product Show

Buyer Notice
1.Please check our size chart, please do not choose the size you usually wear, please choose the appropriate size according to your actual detailed size
2. Please allow 1-3cm different due manual measurement.
3. Due to the different monitor and light effect, the actual color maybe a slight different from the picture color . hope you could understand
4. This store product does not contain accessories, the image display accessories need to be purchased separatel
5. Usually it takes about 1-2 weeks to make a dress, and about 7-20 days for standard shipping, if you need it urgently, please contact us for fast shipping (such as DHL, Fedex...) but it needs to pay extra fee, please understand
6. All of our dresses are customized products, and the original pictures are for reference only. We cannot guarantee that they will be 100% the same as the original pictures. hope you could understand
7. If the dress is not suitable due to the buyer's own reasons, such as choosing the wrong color or size, we do not accept returns and refunds. Please verify the color and size after placing the order.
8.how to track your parcel ?
Aliexpress Standard Shipping: https://global.cainiao.com/
DHL/UPS/Fedex: https://www.17track.net/en
Size Chart

How To Measure

Comstomized Service
If you need customize the dress size, please choose a similar size to buy, it is just to pay, then leave the measurements in the order note or message us as below:
*Bust__________inch/cm
*Waist __________inch/cm
*Hips __________inch/cm
*Shoulder to Shoulder (measured from the
back)_______inch/cm
*Hollow to floor without shoes _______inch/cm
*Your height without shoes (not the dress
length)_________inch/cm
*Your high heels height : __________inch/cm
*Arm Length : __________inch/cm
*Armhole: __________inch/cm
*Occasion Date_________
Only the dress with sleeves need arm length and armhole
In addition, the customized size cannot be refunded, because it cannot be re-sold, thank you for your understanding
Color Chart
* This dress we can make these colors, the option you choose when you buy just one general color, different fabric the color maybe a little difference, can't be exactly same.
*so please choose the color from the pictures if you don't need picture color.
*Although choose from our color chart or picture color, difference in colors can be caused by various reasons such as the color reflection in different monitors, lighting, backgrounds, different batch of fabric and etc. We hope you can accept the little difference.




About The Shipping
*Standard Shipping: AliExpress Standard Shipping 15-25 days, some counties may need more time.
*Seller Shipping: 7-15 days;
*Expedited shipping: DHL/UPS/FedEx/TNT 4-9 days.
* Usually the time is right except the special situations of the shipping company.
*The time is not included our sew time. Our sew time usually about 7~10 days except the busy season. Real sew time please see the order after you pay it.

We accept the drop shipping, we will not put the promotion or any other our store and brand information. Don't worry

Return and Refund
Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached
If the items are damaged or lostwhen theyare returned, the buyer will be responsible for such damage or loss and we willnot give the buyera full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Dear, desses by custom-made! of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understandit, we will do the best for you, we are sincerly hope you can love it, thank you so much!
About Feedback

Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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