CDOK G5 TTlock gateway can connect to 5G WiFi, making it convenient for hotels and B&Bs to uniformly manage smart locks

Description

TTlock G5 gateway, supports connection to 2.4G/5GWiFi, convenient for smart management of hotels, homestays, etc.

Note: The distance between the gateway and the lock must be within 10 meters.

Note: To check whether you can control the door lock with Alexa and Google Home, first search "TTLock" on Alexa and search "ScienerSmart" on Google Home. If you can find it, you can use it.

Features

1. Wi-Fi and Internet remote control

2. Remotely change the password via the Internet

3. When the user opens the door, a real-time notification message will be sent to the administrator.

4. This smart app can be used for attendance management.

5. Remotely check the status of the door, whether the door is open or closed

What is a smart gateway?

The smart gateway is the core of home intelligence. It can realize centralized control of system information collection, information input, information output, and remote control. Combined with "Tongtong Lock", it can realize functions such as remote one-key unlocking, remote Bluetooth unlocking, remote password modification, and real-time unlocking record viewing. It connects the smart lock with the Internet to make management more convenient.

Remote control

Paired with G5 gateway, installation and connection are more convenient, supporting connection to 2.4G and 5G WiFi

Tips

Please install the gateway device in an open and barrier-free location as much as possible to achieve the best communication effect.

Three steps, easy to use

1. Open the APP menu bar, click on the gateway and select G5 to jump to the add gateway page

2. Connect the power supply to the gateway, and the red and blue flashing lights indicate that the gateway network can be added in the APP

3. After configuring the gateway network in the APP, the flashing lights indicate that the network can be added, and the addition is completed

Detailed parameters

1. Product model: G5 Gateway

2. Size: 75mm x 75mm x 24mm

3. Network: 2.4G/5G WiFi

4. IEEE standard: 802.11 b/g/n/ac/ax

5. Power interface: Type-C USB

6. Power input: DC 5V/500mA

Indicator light status

1. Red and blue flash alternately: ready state, currently can be bound via APP

2. Blue: indicates normal working state and cannot be bound

3. Red: network is not smooth and cannot communicate with the server

Packing list

Gateway x1

Cable x1

Manual x1

Shop Policies

Payment Policy

Payment Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.

1. Accepted Payment Methods

We accept the following payment options:

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All payments must be completed in full at the time of purchase.

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Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.

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6. Fraud Prevention

BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.

Delivery Policy

Delivery Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

Estimated delivery times vary depending on your location:

Domestic Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.

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Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.

Refund Policy

Refund Policy – BILLIONS BIRDS

At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order. To qualify for a return:

The item must be unused, unworn, and in the same condition as received.

The item must be in its original packaging.

Proof of purchase (order confirmation or receipt) is required.

Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.

2. Non-Refundable Items

The following items are non-refundable:

Final sale or discounted items

Gift cards

Items damaged due to misuse, negligence, or improper care

3. Return Process

To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

4. Refund Processing

Once we receive and inspect your returned item:

We will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Please note that banks or payment providers may require additional time to process refunds.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again.

Contact your credit card company or payment provider.

If the issue persists, don't hesitate to contact our support team for assistance.