Bring every celebration to life with our vibrant party supplies! From balloons and decorations to tableware and accessories, we’ve got everything you need to create unforgettable moments. Whether it’s a birthday, baby shower, or special event—let’s make it a party to remember!
💳 Payment Policy
We aim to make your shopping experience simple and secure.
Accepted Payments
We accept all major debit and credit cards, as well as secure online payment methods.
Payment Terms
Full payment is required at the time of purchase to confirm your order. Orders will not be processed or dispatched until payment has been successfully received.
Pricing
All prices are listed in GBP (£) and include VAT where applicable.
Failed or Declined Payments
If a payment is declined or fails, the order will not be processed. Please ensure your payment details are correct or try an alternative payment method.
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation via email.
Fraud Prevention
We reserve the right to cancel or refuse any order if fraudulent activity is suspected.
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Payment Security
All transactions are processed through secure and encrypted payment gateways to protect your personal information.
Installments (if you plan to offer later)
We may offer flexible payment options through selected providers at checkout.
🚚 Delivery Policy
We aim to deliver your orders quickly and reliably so you’re ready to celebrate on time!
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next working day.
Delivery times may vary depending on your location and courier services.
Delivery Charges
Shipping costs are calculated at checkout based on your order size and delivery location.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.
Delays
While we do our best to meet delivery times, delays may occur due to factors beyond our control (e.g. courier issues, weather, or busy periods). We appreciate your patience.
Incorrect Address
Please ensure your delivery details are correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Missed Deliveries
If a delivery attempt is missed, the courier may leave instructions for redelivery or collection.
🔄 Refund & Returns Policy
We want you to love your purchase, but if something isn’t right, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in a resellable condition.
Non-Returnable Items
Due to hygiene and customisation, the following items cannot be returned:
• Opened or used products
• Custom or personalised items
• Perishable goods (if applicable)
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos as evidence. We will arrange a replacement or full refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Exchanges
We only replace items if they are defective or damaged.
Late or Missing Refunds
If you haven’t received your refund yet, please first check with your bank or payment provider, as processing times may vary.
erms & Conditions
Business Name: Celebr8 Supply
Effective Date: [Insert Date]
By using our website and placing an order, you agree to the following terms and conditions.
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1. General
We reserve the right to update or change these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page.
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2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
We make every effort to display products accurately, but colours and images may vary slightly.
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3. Orders
• All orders are subject to acceptance and availability
• We reserve the right to cancel or refuse any order
• You will receive confirmation once your order is placed
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4. Pricing & Payment
• All prices are in GBP (£) and include VAT where applicable
• Full payment must be made at checkout
• We reserve the right to change prices at any time
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5. Delivery
Please refer to our Delivery Policy for full details on shipping times and costs.
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6. Returns & Refunds
Please refer to our Refund Policy for full details on returns and refunds.
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7. Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
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8. Intellectual Property
All content on this website (images, text, logos) is the property of Celebr8 Supply and may not be used without permission.
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9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
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10. Contact
If you have any questions, please contact us at:
Email: hello@celebr8supply.com
🔒 Privacy Policy (UK GDPR Compliant)
Business Name: Celebr8 Supply
We are committed to protecting your privacy and handling your personal data transparently and securely.
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1. Information We Collect
We may collect the following information:
• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely via third-party providers)
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2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate with you, your order
• Improve our products and services
• Send marketing emails (only if you opt in)
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3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
• Contract (to fulfil your order)
• Legal obligation
• Legitimate interests (improving our services)
• Consent (for marketing)
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4. Sharing Your Information
We do not sell your personal data.
We may share your data with:
• Payment providers
• Delivery companies
• Website hosting services
Only where necessary to run our business.
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5. Data Security
We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.
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6. Data Retention
We only keep your data for as long as necessary to fulfil your order and comply with legal obligations.
7. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
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8. Cookies
Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Cookie Policy
Business Name: Celebr8 Supply
This Cookie Policy explains how we use cookies and similar technologies on our website.
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1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help improve your browsing experience and allow us to recognise your preferences.
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2. How We Use Cookies
We use cookies to:
• Ensure the website functions properly
• Improve website performance and user experience
• Analyse website traffic and usage
• Remember your preferences (such as items in your cart)
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3. Types of Cookies We Use
Essential Cookies
These are necessary for the website to function properly (e.g. checkout, security, login).
Performance & Analytics Cookies
These help us understand how visitors use our website so we can improve it.
Functionality Cookies
These remember your preferences and settings.
Marketing Cookies (if applicable)
These may be used to show relevant ads or promotions.
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4. Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
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5. Third-Party Cookies
We may use trusted third-party services (such as analytics or payment providers) that may also place cookies on your device.
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6. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page.
Seller Information
Business Name: Celebr8 Supply
Business Type: [Sole Trader]
Registered Address:
Kingston upon Thames
Contact Details:
Email: hello@celebr8supply.com
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Customer Support
We aim to respond to all enquiries within 24–48 hours during business days.
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Business Hours
Monday – Friday: 9:00 - 5:00
Saturday – Sunday: closed
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About Us
Celebr8 Supply is dedicated to providing high-quality party supplies to make every celebration special. From decorations to event essentials, we help bring your moments to life.
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Legal Information
We operate in accordance with UK consumer laws and regulations.