DORTALA Inflatable Bounce House Slide Bouncy Jumping Castle Climbing Wall w/Air Blower

Description

Product Detail:

Combination of Infinity Fun: This inflatable bounce house comes with a built-in trampoline, 2 slides, a climbing wall, a shooting area and a dart area, which gives your children different fun to play with. Not only is it suitable for summer, but also winter, as well as indoor and outdoor use. Big Playing Party for 5 Children: We recommend the maximum number of 5 children to play at the same time. ( The castle part can only accommodate 3 people at most.) Warm tips: the kid who is playing on the castle should be under 45 kg. The total weight capacity of this inflatable bouncer is 135 kg. Safety Guarantee and Enjoyable Play: Made of puncture-resistant 420D Oxford fabric coated with PVC, this inflatable bounce house has better strength and toughness. Other than that, the trampoline is surrounded by a net to protect your kids. It is worth mentioning that it is certificated by EN71. Quick Inflation and Deflation: Providing one 450-520W CE certified air blower, this inflatable jumping castle takes only a few minutes to inflate and also can be quickly deflated through a long air outlet tube. Besides, it can be folded into a compact size for easy storage. Detailed Product Information: The bounce house after inflated measures 401 x 343 x 230 cm (L x W x H). And it is sold with a 450-520W air blower, a pack of repairing, a carrying bag, 2 Velcro balls, 30 ball pits, 5 bouncer stakes and 4 air blower stakes. Recommended age: 3 to 10 years old. Specifications Main Material: 420D Oxford Fabric Coated with PVC Overall dimension: 401 x 343 x 230 cm (L x W x H) Net weight: 18.5 kg Maximum weight capacity: 135 kg Bearing personal weight: 45 kg Recommended age: 3 to 10 years old Overall bearing number of people: 5 Package Includes: 1 X Inflatable Slide Bouncer 1 X Air Blower 1 X Carrying Bag 1 X Instruction

Shop Policies

Payment Policy

Payment Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.

1. Accepted Payment Methods

We accept the following payment options:

Major Credit & Debit Cards (Visa, MasterCard, American Express)

Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)

Any additional payment methods displayed during checkout

All payments must be completed in full at the time of purchase.

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3. Currency

Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

5. Failed or Declined Payments

If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.

6. Fraud Prevention

BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.

Delivery Policy

Delivery Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

Estimated delivery times vary depending on your location:

Domestic Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.

Refund Policy

Refund Policy – BILLIONS BIRDS

At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order. To qualify for a return:

The item must be unused, unworn, and in the same condition as received.

The item must be in its original packaging.

Proof of purchase (order confirmation or receipt) is required.

Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.

2. Non-Refundable Items

The following items are non-refundable:

Final sale or discounted items

Gift cards

Items damaged due to misuse, negligence, or improper care

3. Return Process

To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

4. Refund Processing

Once we receive and inspect your returned item:

We will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Please note that banks or payment providers may require additional time to process refunds.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again.

Contact your credit card company or payment provider.

If the issue persists, don't hesitate to contact our support team for assistance.