Includes all taxes
Welcome to EVON BRIDAL Wedding Store
Notes Before Purchase Items
1) The price is only for the dress, not include any accessories such as gloves,jacket,veil and petticoat.
2)After sales attention:This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for
return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
3) Dress back=Zipper/Lace up(Custom Made)
4) If you need an emergency, please let us know the date we need, we will arrange the production and transportation for you in advance.

-Please check the detailed data and submit the order in the size closest to your body size data.If you can not make sure about your size, please feel free to contact us, we will give you a suggestion.

US2 size : Bust: 83 cm, Waist: 65 cm, Hips: 91 cm, Hollow to Floor: 147 cm.
US4 size : Bust: 84 cm, Waist: 68 cm, Hips: 92 cm, Hollow to Floor: 147 cm.
US6 size : Bust: 88 cm, Waist: 70 cm, Hips: 96 cm, Hollow to Floor: 150 cm.
US8 size : Bust: 90 cm, Waist: 72 cm, Hips: 98 cm, Hollow to Floor: 150 cm.
US10 size : Bust: 93 cm, Waist: 75 cm, Hips: 101 cm, Hollow to Floor: 152 cm.
US12 size : Bust: 97 cm, Waist: 79 cm, Hips: 105 cm, Hollow to Floor: 152 cm.
US14 size : Bust: 100 cm, Waist: 83 cm, Hips: 109 cm, Hollow to Floor: 155 cm.
US16 size : Bust: 104 cm, Waist: 86 cm, Hips: 112 cm, Hollow to Floor: 155 cm.
US16W size : Bust: 109 cm, Waist: 92 cm, Hips: 116 cm, Hollow to Floor: 155 cm.
US18W size : Bust: 114 cm, Waist: 98 cm, Hips: 121 cm, Hollow to Floor: 155 cm.
US20W size : Bust: 119 cm, Waist: 104 cm, Hips: 126 cm, Hollow to Floor: 155 cm.
US22W size : Bust: 124 cm, Waist: 109 cm, Hips: 131 cm, Hollow to Floor: 155 cm.
US24W size : Bust: 130 cm, Waist: 115 cm, Hips: 136 cm, Hollow to Floor: 155 cm.
US26W size : Bust: 135 cm, Waist: 121 cm, Hips: 141 cm, Hollow to Floor: 155 cm.


Tipd
If You Choose Custom Products,
Please provide us with your size parameters.(as shown in the figure below)
1.Full Bust = ___ cm/inches.
2.Waistline = ___ cm/inches.
3.Hip Circumference = ___ cm/inches.
4.Hollow to floor(bare foot) =___ cm/inches.
5.Height(bare foot) =___ cm/inches.
6.Sleeve Lenght =___ cm/inches.
7.Armscye =___ cm/inches.
8.Arm Circumference =___ cm/inches.
9.Wrist Circumference =___ cm/inches.
10.Height of heel (The shoes you're going to wear on the day you wear this dress) =___ cm/inches.
-.Dress Back:lace up or zipper
-.The date the dress will be worn?
-.If you have any other special requirements, please do not hesitate to contact us.



Material:All the dresses in the store are made of high-quality fabric!Good quality.
All our wedding dress,wedding gown,bridal dress,evening dress,prom dress,bridesmaid dress,party dress,mother of brides dress and other wedding accessories fabric is Satin, chiffon, taffeta, tulle, organza, velvet etc.All using high-quality material.

Color: you can choose any color you like from color card ,then tell us the color number.
-Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.



Questions and Answers:
Q: Can the product be exactly the same as it shown in picture?
A: Welcome to the EVON BRIDAL Wedding Store! All the pictures in our store were taken by ourselves, so you don't have to worry about the dress being different from the pictures.
Q: How long does it take to customize a dress?If I need this item with rush,what should I do?
A: We usually need about 7-13 business days to finish customized dress, in this case, you need to choose fast shipping, like DHL /UPS/Fedex, it will be faster than AliExpress Standard Shipping.
Q: About return?
A: We accept returns and you need to pay for the return shipping cost yourself. We don't have a free return. If you feel dissatisfied after receiving the dress. You can talk to me first to explain the specific situation. I will try to help you solve the problem. If the problem is not properly solved. You can choose "no longer needed" to return the dress to us.
However, due to the inability to resell, custom sized and modified dresses do not support returns or exchanges
Q: Do you accept customization?
A: We accept customized sizes, colors, and styles. Please contact us! Due to manual measurement, please allow a difference of 1-3 cm.

-▶Items will be send by AliExpress Standard Shipping,DHL, UPS, FedEx, Aramex,TNT, EMS,China Post etc
-▶Shipping time:
It usually takes 7 to 13 days to make dresses.
Standard logistics transportation generally takes 10-15,15-20 working days,depending on the region.
The fast channel transportation time is about 4 to 6 weekdays, 8 to 12 weekdays, depending on the region.
Products in stock can be shipped on the same day.

If you need an emergency, please choose fast shipping channels(DHL,UPS, FedEx,Aramex) , other types of transportation are very slow.
-Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing.
-Before shipment we will do a careful examination, tried to be no problems.But if the you get the goods found problems, please contact with us, we will help you properly addressed.

-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
-We accept returns and you need to pay for the return shipping cost yourself. We don't have a free return. If you feel dissatisfied after receiving the dress. You can talk to me first to explain the specific situation. I will try to help you solve the problem. If the problem is not properly solved. You can choose "no longer needed" to return the dress to us.
-However, due to the inability to resell, custom sized and modified dresses do not support returns or exchanges
-Please kindly contact us for the return at first within 48 hours after receiving the item.
-The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn(except for trying on)and not washed.. If there is any dust, dirty spots, change and so on, we shall not offer refund.

Your feedback is very important for us, please give us 5 stars if you satisfied with the dress,please contact us first if there is any problems.you can send email or chat with us on line,all email will be answered within 1 business day,if you do not receive our reply,please kindly resend your email,we will reply you as soon as possible.
Thank you !

Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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