Fashion Jersey O-Neck Evening Dress Classic O-neck Homecoming Dresses Delicate 3D Flowers Customized Special Occasion Gowns
Includes all taxes
Meet your Seller
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$278.83Sold by BILLIONS BIRDS
Description
This product is customized item, which is not eligible for return without reason.Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase,we encourage you to contact with the seller for more details.
Important Note:
1. If you make any changes to the clothes when placing an order, such as color, size, etc., please contact us immediately and send us the information.
2. When we are unable to contact you, we will default to customizing the main image style and color of the product you ordered.
3. After placing an order for more than 24 hours, we will no longer accept any changes from you, such as clothing size/color/style, etc.
4. As a sincere merchant, we guarantee that 90% -98% of the clothes are similar to the product images. If you want 100% identical clothes, we apologize that we cannot guarantee it.
5. The product image only includes the clothing itself and does not contain any accessories such as gloves, decorations, veils, or other decorative items.
6. Due to various factors such as cutting techniques of different tailors, raw materials of clothes, color differences in on-site modulation, error in size cutting and style modification,photography lighting, different camera or phone angles, different electronic devices, etc., the clothes you receive may differ slightly from the product images. Please consider the impact of these subtle differences. If you are very concerned about the above information, then we will consider it for you and do not recommend you to continue ordering.
7. When placing an order, if you have any questions, please contact the merchant as soon as possible, and they will provide you with services.
Question: What is the production time and logistics time for the clothes?
Answer: Generally, the production cycle of clothes is around 14 days. The logistics time depends on the logistics method you choose, and the fastest transportation method takes about seven days. This is an ideal situation, and it cannot be ruled out that there may be other influences during this process that may result in late arrival or delay.
Question: Can I make modifications to the product display?
Answer: Of course, the style, color, size, etc. of the clothes can be modified. Please contact the merchant for details first.
Question: Can I make the clothes I want?
Answer: Of course, you can send us pictures of the clothes you want. If it can be made, we will inform you of the price for making the clothes and provide you with the relevant ordering link.
Question: What if there are quality issues with the clothes?
Answer: Please contact the merchant as soon as possible. We will make every effort and sincerity to solve the problem for you. 
As your feedback is crucial to the development of our business, if you are satisfied with our products and services, we sincerely invite you to leave us positive feedback. Of course, we will offer you corresponding discounts. If you are not satisfied, please do not give us negative feedback immediately. Please contact us first. No matter what happens, we believe we can find the best way to solve the problem. Thank you very much for your understanding. I will do my best to help you solve this problem.
Shop Policies
Payment Policy
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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