Includes all taxes

FSLH Laundry Stacking Kit Chrome Steel Fit For Washers And Dryers Replacement Parts
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About tracking number update:
If
your tracking number is no logistics information, as thousands of
parcels sent to foreign countries, logistics companies did not update
logistics information, please contact us the first time, Please kindly
do not directly open the dispute. We are the first time for you to
solve!
Time of shipment:
All of
product we can shipping out within 2~5 weekday, on usually we are
according to customer orders time for packing and shipment, we need to
carefully check the quality of the goods before to Ship, So take some
time to handled.
Time of delivery:
Due
to force majeure factors: hurricanes, rainstorms affect flights. Leading
to logistics delays. We are honest sellers, will not let you suffer any
loss. Please give the logistics company a little processing time, we
wait for the package to reach your side.
If your logistics information arrives at the local post office:
If
the local post office does hasn't contact you, please contact your
local post office as soon as possible to get your package. Otherwise,
overtime receipt of parcels, the local post office will return your
parcel, the consequences of self-responsibility.
Protection time is running out:
When
we have finished time of shipment, if the product protection period
running out, please extend the product protection period by yourself or
contact us, Please kindly don't open the dispute directly.
Import duties:
Taxes
and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility. Import duties, taxes and
charges are not included in the item price or Shipping charges. These
charges are the buyer's responsibility

When you receive the goods, if there are any problem, please contact us and do not directly open the dispute. We promise we will give you a satisfied solution after we confirmed it. We also will give you a positive evaluation.
We sincerely invite you to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5 Stars.
When you show your nice picture on our feedback area please sent
message tell us, the next order contact me, will be additional
surprises.


Q: How can track my parcel?
A:
You can track your parcel on the following website using your tracking
number: www.17track.net/en (Copied to the browser to open)
Q: As a retail or wholesale to offer wholesale price if i lots of items?
A:
if you need to buy plenty of items at the same times, please contact me
first. i will offer you the competitive wholesale price .
Q: How Can i pay my order?
A: Aliexpress supports Visa, MasterCard, Maestre Debit Card, Western Union, and wire transfer via bank.

If items damaged,we must be contacted within 24 hours of receipt.
If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.
If
you are not satisfied when you receive the item (incorrect, damaged,
defective, or item not as described), please return it within 7 days for
a replacement or money back.
For any
personal reasons (choose a dislike or i needn't this product
anymore),Return shipping charger will be the buyer's responsibility. We
will not accept any items with odors(perfume.smoke,ect.)
All
returned items MUST BE in the original packaging and you MUST PROVIDE
us with the shipping tracking number, specific reason for the return,
and your order ID.
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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