Includes all taxes
NEENCA KNEE SUPPORT TECHNOLOGY— An anatomically contoured patella gel pad surrounds your kneecap, removable dual side hinged copper stabilizers fit tightly with your joint. These special functional element strengthen side support and maintains joint stability, providing maximum support for your knee joint, innovatively infuse copper ions into spring stabilizers to help control your movement, effectively assist knee recovery treatment.It's the BEST CHOICE for sports protection and pain recovery.
EFFECTIVE RELIEF & SUPPORT— The copper hinges on both sides will provide stability and protection to weak and injured knees, significantly reduce the pressure of the kneecap and provide maximum support for the knee joint. Support around the patella to enhance the stability of your knee and relax tendons, avoid pulling, prevent muscle strain. Medical knee brace for knee pain, meniscus tear, arthritis, ACL, PCL, MCL, joint pain relief, Sprains, Strains, sports injury recovery and so on.
DOCTOR RECOMMENDED— It will effective strengthen side support and maintain your joint stability, providing maximum support for knee joint. This knee brace fit your leg perfectly and it protects the knee from potential injuries without sacrificing the mobility! The dual copper hinges are easily removed from the integrated sleeves when less support is needed. More reliable than other knee protectors to provide extra reinforcement without sacrificing comfort ,so you can wear them all day long!!!
COMFORTABLE EXPERIENCE— Open patella and back design will avoid pressure to patella and sweat accumulate. Soft fabric with ventilation holes and 2 adjustable Velcro straps, airflow vented tech to reduce odor and moisture. Circular breathing, breathable and absorbing sweat. The top and bottom Velcro straps are highly adjustable that ensures a snug fit from back to front, which means It is perfect for people with big thighs or elderly people, Don’t need to worry about the size anymore!!!
RELIBLE BRAND & MULTIFUNCTION— NEENCA is a professional outdoor supplies manufacturer, which occupy the first position of medical equipment. Designed specifically for people with kneecap pain or joint injuries, It's easy to use and can be done completely by yourself. Professional knee brace for meniscus tear, arthritis, ACL, PCL, MCL, joint pain relief, sports injury recovery. Widely used in many sports such as weightlifting, basketball, running, jogging, volleyball, gym, hiking and more!

NEENCAis a professional outdoor supplies manufacturer.
ONLYprovide high-quality, valuable products. Strive for a realization of professional and beauty.
Our business is successful because we respectTRUSTandLIFETIME VALUEofYOU.

Professional Knee Brace, Medical Grade Pain Relief and Injury Recovery.
Professional Hinged Knee Brace with Removable Dual Side Copper Stabilizers & Patella Gel Pad, Medical Knee Support with Open Patella and Back Design.
Strengthen side support and maintains joint stability, providing maximum support for knee joint to reduce knee burden, promote pain healing.
2 heavy-duty dual copper hinged stabilizers is detachable when less support is needed.
Top and bottom"X-FIT"Velcro straps are highly adjustable that ensures a snug fit from back to front, which meansIt is perfect for big thighs or elderly people!
More reliable than other knee protectors to provide extra reinforcement without sacrificing comfort,so you can wear them all day long!!!
Class 1 Medical Device with FDA Registered — Doctor Recommended.
HOW TO USE IT:




Upgraded Design Open-Patella Design with Gel Pad Removable Dual Side Copper
X-FIT STRAP SYSTEM: The top and bottom An anatomically contoured patella gel pad Stabilizers
Velcro straps are highly adjustable that surrounds your kneecap. This ingenious design Strengthen side support and maintains joint
ensures a snug fit from back to front, offer will protect your kneecap from potential stability,providing maximum support for
maximum stability for your leg. injuries and avoid to much pressure to patella, your knee joint.
Open-back Design: different from similar designed specifically for people with kneecap Providing immediate pain relief and reduce
products, the rear of the kneecap is pain or joint injuries. burden on your knee, providing extra
Breathable Design. The fabrics will not be reinforcement without sacrificing comfort.
congest in the popliteal nest during Innovatively Infuse Copper Ions into
exercise, nor will sweat accumulate. Only to Spring Stabilizers,the stabilizers are easily
bring you themost relaxed feelingof removed when less support is needed.
exercise!

Please check chart to select your size. We suggest you do not choose a size based on your height and weight. You need to determine the size based on the thigh's circumference7.5 inches aboveyour kneecap. (This is the most accurate.)
thigh's circumference of 7.5" above your knee-cap:
S: 19.2"-20.1" (49-51cm)
M: 20.1"-21.3" (51-54cm)
L : 21.3"-22.4" (54-57cm)
XL: 22.4"-23.2" (57-59cm)
XXL: 23.2"-24.4" (59-62cm)
XXXL: 24.4"-26.0" (62-66cm)
XXXXL: 26.0"-28.4" (66-72cm)







Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
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All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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