OCHEAL Electric Massage Eye Cream Hyaluronic Acid Firming Fades Fine Lines Eye Care Gel Moisturizing Beauty Eye Skin Care Beauty
Includes all taxes
Meet your Seller
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$8.51Sold by BILLIONS BIRDS
Description
OCHEAL Hyaluronic Acid Electric Eye Cream Massage Fades Fine Lines Anti Wrinkle Anti-Puffiness Eye Care Gel Moisturizing Beauty Anti Aging Eye Skin Care
1.Packing: Gift box pack
2.Set:1 Pcs/Lot
3.Products:Eye Cream
4.Port :Guangzhou
Shipmet
Payment
FAQ
1. Payment terms
We accept Alipay only
2. Delivery times
Hot products or sample order will be sent in 5-7 days after 100% payment normally. New products need to be
confirmed by discussing. Bulk Purchasing order will be send in 15-20days. If there is any delay we will notify you by
e-mail and advise a likely date of despatch. The time taken between leaving our factory and arriving at your location
will depend on the choice you make on delivery options.
***Except for force majeure circumstances***
3. Warranty and after-services (Product Failure)
We hope this never happens to you, and this is why we use high quality material and LED chips and test many
times before sending out the goods carefully. As we sell a wide variety of products the warranties and
conditions differ from product to product, we will trty to make sure that you know what is for you purchased.
If you have installed the product according to the instructions and used it for the purpose it is designed, and it has
failed within the promised period, then you deserve a replacement.
We require as much information as you can supply (including pictures or videos if possible) to give us feedback on
the cause of a failure to ensure we take that into consideration in our manufacturing process in the future. We
promise to work hard on your behalf to ensure a replacement can be sent to you ASAP.
Please note – However, we have the greatest confidence in all the products we produce, no one can warranty a
product used in competition conditions, and we always recommend carrying a spare in that case!
4. Return Process
We hope that every part or accessory you buy from us is exactly what you expected and you never have to worry
about returns. But, since it is not a perfect world you may have to consider sending something back and here is
our policy in that event. In all instances Returned Goods must be in their original undamaged packaging, unused,
clean and in original condition or a re-packaging surcharge will be charged before finalising your purchase check
to make sure that the product is what you want – for the majority of items there will be a picture and a
description. Carefully review the list of cars a part fits, or any exclusions to ensure that it is right for your vehicle
If you are at all unsure please feel free to call us or e-mail us to check to avoid any disappointment. Remember we
will in good faith, despatch what you ask us to and the confirmation e-mail you receive and the paperwork we will
enclose will all confirm exactly what that was.When receiving your order please be sure to carefully unpack & check
contents of your delivery ASAP, and make sure you don’t damage the packaging in the process. Ensure you have
received what you expected, the earlier you find an error the quicker we can rectify it for you. Don’t wait until the
weekend when you are planning to leave on a trip to find the item is the wrong item,colour, or the hardwares.
Shop Policies
Payment Policy
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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