Includes all taxes
QCY Melobuds N20 HT20 Wireless Bluetooth 6.0 Earphone -50dB Adaptive ANC 13mm Drivers Headsets 6 Mics HD Calls Earbuds 40Hrs
Key Features:
-50dB Adaptive Noise Cancellation
Automatically reduces noise by up to -50dB for a quieter listening experience;
6-Mic AI Clear Calls
6 microphones with AI noise reduction deliver clearer calls in any environment;
5 Noise Cancellation Modes
Switch freely between Indoor, Crowd, Commute, Adaptive, and Wind Noise modes;
13mm Dynamic Driver
Large 13mm driver provides powerful bass and clear sound details;
Bluetooth 6.0
Next-gen Bluetooth ensures faster, more stable wireless connections;
Dual Device Connection
Connect to two devices at the same time and switch seamlessly;
IPX4 Water Resistance
Splash- and sweat-resistant for daily use and workouts;
QCY App Support
Customize sound settings and controls through the QCY App;
0.068s Ultra-Low Latency
Low latency mode keeps audio and video perfectly in sync;
Up to 40H Battery Life
Enjoy up to 40 hours of playtime with the charging case.
Reduce Noise by up to -50dB
With up to 50dB noise reduction across a 20Hz to 3KHz range,the QCY MeloBuds N20 effectively minimizes noise in various environments.
6-Mic Al Clear Calls
Advanced 6-mic ANC technology captures your voice clearly for smooth,uninterrupted conversa-tions-anytime,anywhere. 
Rich and Textured Sound
Equipped with a 13mm dynamic driver,these earbuds deliver powerful and detailed sound.Enjoy music just as the artist intended.
Multi-Scene Noise Modes
Easily switch between commute,outdoor,and indoor modes for the best listening experience anywhere.
Up to 40h Playback
Enjoy up to 40 hours of playtime with charging case.Get 2hours of playback with just 10 mins charging.
ANC OFF
10H Single playtime
ANC ON
7.5H Single playtime
Preset and Custom EQ
Enjoy preset EQ options like Rock,Classical,Bass Boosted,etc.to capture every detail across different music styles.
Bluetooth 6.0
More fast and stable connection.
IPX4 Rating
Sweat/water resistance.
Dual Connection
Connect two devices at the same time and
switch between them seamlessly.
0.068s Low-Latency Mode
Enjoya smooth gamin gexperience.
🖤🤍💜💙 4 Trendy Colors
– Black, White, Purple & Blue
One style, four moods. Choose your vibe!
Explore More with QCY APP
Easy Control
What's in the Box
*QCY MeloBuds N20
*Uesr Manual
*Type-C Charging Cable
*Ear Tips*2 pairs
Specifications
Product Name:QCY MeloBuds N20
Bluetooth Version: 6.0
Profiles:HFP/A2DP/AVRCP
Compatible Systems: iOS / Android
Bluetooth Range: 10m
Water Resistance Range:IPX4
Playtime(Single/WithCase):10H/40H
Battery Capacity (Earbuds/Case):40/450mAh
Charging Port: Type-C
FAQ:
Q:What is the warranty period?
A:QCY products come with a 12-month warranty from the date of receipt.
Q:What should I do if the headset received unable to turn on?
A:Confirm that the charging case has power left (press the button on the case and check if at least one LED is illuminated).
If charging case power off,please put the earphones in charge case and charging for 1 hour.(Before charging,please Remove the stickers on new earphones)
Connect the case with your included USB cable and plug it into a USB power source.
Q:What should I do if Sound comes from only one earphone?
A:Put both earphones back into the charging caseand close the cover,  then take them out again to check whether both ears have sound. If only one earphone still has sound, please restore the factory settings for both earphones.
Q:How to solve the problem that the mobile phone prompts that it cannot connect?
A:Delete the pairing record on the mobile phone, and then search for pairing and connect again.
Q:How to solve the problem that there is no sound when listening to music/calling?
A: There is a settings icon on the right side of the Bluetooth connection name on Android phones. Click to enter, turn off the mobile phone audio and media audio, and then turn them on again. If there is still no sound, please re-pair the earphones with the mobile phone.
Q: Why is there a delay in video/games?
A: Affected by factors such as the use environment, network, and mobile phone Codec, there will be different degrees of delay when the mobile phone transmits audio data to the earphone.
Q: Â How to solve the problem of stuck/intermittent sound?
A:If there are a lot of Wi-Fi, 5G/4G signals, high-power electrical appliances around, it may cause stuck and intermittent sound. Please Change the environment or re-pairing can solve the problem.
Other Tips:
1. Before using the earbuds, please read the manual carefully and keep it for future references.
2. The earbuds need to be fully charged prior to first-time use.
3. lf the earbuds are left unused for over two weeks, please recharge.
4. Please use the chargers made by qualified manufacturer.
5. lf earbuds fail to be found by phone, please re-turn them connectable or restore factory settings.
6.lf a program error of phone occurs, please turn off and on Bluetooth functionor reboot the phone.
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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