Ranmo New 2025 White Wedding Dress High Neck A-Line Full Sleeve Lace Wedding Gowns Luxury Boho Bridal Ball Prom Dress Customised

$268.10

Includes all taxes

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Description

Description

This product is customized item, which is not eligible for return without reason.

Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.

Welcome to our store, we have:

1. Best Price- Superior Fabric, Advanced Custom Craftsmanship, Accurate Measurements and Complete QC System.

2. Custom Made Service- All of our gowns are made to order and can be customized & altered according to your requests.

3. Timely Delivery- Shipment around 7-10 working days after the order is confirmed.

4. Rush order is available, please contact seller for more details.

Made to measure

We can also offer free custom made service, please provide us with the following size parameters.

1. Bust = ___ cm/inches.

2. Waist = ___ cm/inches.

3. Hips = ___ cm/inches.

4. Height (from top of head to the floor without your shoes) =___ cm/inches.

5. Hollow to floor with shoes =___ cm/inches.

6. If you have any other special requirements, please don't hesitate to contact us.

Please read notes below carefully before placing your order. If you have any questions, please feel free to contact us.

Notes:

A. The product does not include any accessories such as gloves, wedding veil or petticoat, price is for one dress only

B. Affected by many factors, such as cutting skills of different tailors, photography lighting, camera angles and different electronic displays, there may be minor difference between the dress you receive and the pictures above. Please allow few slight differences, which is a normal phenomenon as our dresses are replicas, thanks for your kind understanding.

C. Before ordering, please read this listing carefully and ask all your questions. We will reply as soon as possible.

D. We strongly recommend you to have your measurements taken by a professional before buying any gown online. Please refer to the measurement instructions and measure yourself carefully.

E. Dress can be made in Custom Size, Color, Design.

F. All dresses are not in stock, production begins after the order is confirmed.

Color: you can choose any color you like from color card ,then tell us the color number.

-Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.

Q: Processing time and delivery time?

A: In general, our processing time around 7-10 working days, rush order is available too. The delivery time depends on the shipping method you choose.

Q: Can you make alterations on the original design?

A: Yes of course, please contact seller first.

Q: How to custom made dresses?

A: You can send us pictures of your dream dress, we will tell you the price if the materials are available, then give you payment link after your confirmation.

Q: What should I do if there is something wrong with the dress?

A: Please tell us at first, we will try our best to help you solve the problem. If it's our mistake, we will be responsible for it.

Since your feedback is very important to the development of our business, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you one minute. If you aren't satisfied, please don't give us negative feedback immediately, please contact us first, no matter what happens, We believe that we can find a best way to resolve the problem. Thank you for your understanding.


Payment Policy

Payment Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.

1. Accepted Payment Methods

We accept the following payment options:

Major Credit & Debit Cards (Visa, MasterCard, American Express)

Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)

Any additional payment methods displayed during checkout

All payments must be completed in full at the time of purchase.

2. Secure Transactions

All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.

3. Currency

Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

5. Failed or Declined Payments

If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.

6. Fraud Prevention

BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.


Delivery Policy

Delivery Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

Estimated delivery times vary depending on your location:

Domestic Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.


Refund Policy

Refund Policy – BILLIONS BIRDS

At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order. To qualify for a return:

The item must be unused, unworn, and in the same condition as received.

The item must be in its original packaging.

Proof of purchase (order confirmation or receipt) is required.

Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.

2. Non-Refundable Items

The following items are non-refundable:

Final sale or discounted items

Gift cards

Items damaged due to misuse, negligence, or improper care

3. Return Process

To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

4. Refund Processing

Once we receive and inspect your returned item:

We will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Please note that banks or payment providers may require additional time to process refunds.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again.

Contact your credit card company or payment provider.

If the issue persists, don't hesitate to contact our support team for assistance.

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