Romantic Blush Pink Evening Dresses Off Shoulder Lace Satin Prom Gowns Charming A Line Customized Special Occasion Dresses
Includes all taxes
Meet your Seller
-
$160.65Sold by BILLIONS BIRDS
Description
This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
The Size Instruction
It can help you know the size better.
The Details of Product
More photos will give you a better understanding of this dress.
How to Measure
Packing
1. Inner package: Opp bag with our brand logo.
2. Outer package: Courier bag
3. Color bags could be made according to customers’ requirements.
Return &Refund Policy
1.Before delivering the item, we will check the size and confirm item perfect. But when you receive the item ,if you find any question,please contact us within 7days without any hesitation.
2.We will accept return,but please don’t destroy the item,or we can’t accept the return,hope you can understand,thanks!
3.We appreciate your patience & understanding. Also we will try our best to help you, and please contact us directly before you leave negative feedback or open a dispute. We are very glad to solve all problems.
4,If you are not satisfied with it and its our reason,we can help you apply the return compensation,but if its your reason, we are so sorry that we can’t pay for it.Thanks for your understanding again.
FAQ
1,Q: Could you please show us the real pictures before placing the order?
A:No we are so sorry about it, because we are a haute couture shop,our dresses are all custom made.But we can show you before shipping to you.
2,Q:I want to place customize order, what should I do?
A:Dear,we can custom made the dress for you according to your size and color you want, when you order it, you can see Custom Size,please choose it, about the color,you can choose it directly.
3. Q:How long will it take to receive the goods?
A: Usually, after your order, if its simple dress,we just need 12-15 days to finish it, then you can choose the different shipping way according your party or wedding.But complex dress,we need 20-25 days,please understand.
4.Q: If i choose Custom Size or need some changes about the dress, if i need to pay extra fee?
A: Dear, Custom Size will not charge extra fee,about the changes,if they are small changes,we will not charge any more fee too, complex changes, we need to charge some fee according to these changes.
5,Q:How does your factory do regarding quality control?
A:Quality is priority. We always attach great importance to quality controlling from the very beginning to the very end.All raw material we used are environmental-friendly;
6,Q:Can i see the real pictures before shipping?
A:Its okay for us if you requested it,we can show you before shipping, but please contact us,or we will not.We have too many dresses to be finished every day,so hope you can understand.
Feedback
All feed back should be made after you received and satisfied with your items!
If there is any problem,kindly give us the opportunity to fix the problem.
Thanks so much!
Shop Policies
Payment Policy
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
Recommended Products
Customer reviews
Share your thoughts with other customers
Be the first one to write a review!
Items (0)
