Includes all taxes
Question 1 : Why does the solar light can not work ?
Answer : Please check the following items.
1. The solar energy is exhausted and needs to be placed outdoors for charging;
2. Did not press the switch behind the solar panel;
3. The solar panel is not covered, and the solar panel is exposed to light;
4. The remote control did not remove the insulating plastic sheet.
Question 2 : Is the light flashing normal?
Answer:It is normal. This is to test whether the light can work normally, you need to use it with the remote control.
If the solar panel is in a half-bright and half-dark environment, it will flicker crazily, and you need to transfer it to a completely dark environment for it to work properly.
1x Solar Chandelier Light (1 head/ 2 head)
1/2x Remote control(2Head(Large Type) chandelier give an extra remote control as a gift, Other chandelier only one remote control.)
1x accessories
1.Dear friend, this product is controlled by remote control, it does not support light/motion sensor temporarily, please pay attention before buying,Does not automatically light up.
2.Please allow 1-10mm difference due to manual measurement.
3.Due to light and screen difference, the item's color may be slightly different from the pictures.
Solar Pane: 1.5W 5.5V
Working Mode: Normally On
Led: 30pcs SMD 2835
Lampshade Material: PC
Led Light Color: White/Warm white
Color Temperature: 3000K, 6000K
Shell Material: PC+ABS
Waterproof: IP65
Mode: Three functions
SOLAR LED PENDANT LIGHT:
The solar LED light is operated during the day by sunlight with a solar collector by storing electricity with a built-in lithium battery, lights up in the dark. Comes with remote control for easy and convenient use. Solar module made of polycrystalline silicon, conversion rate up to 18%, absorption of more light and faster charging.
EASY INSTALLATION AND OPERATION:
Screw the wall bracket to the installation surface and expose the solar panel to direct sunlight by adjusting it to the right angle. Hang the LED light where you need the light. Solar panel with 3m cable from solar panel to lamp, easy to install.
LONG WORKING TIME:
The solar garden light is fully charged within 6 hours in strong direct sunlight. white light , no light falloff, high color rendering, soft natural light, color rendering is more realisticSingle head and double head design with a lamp head and a retro lampshade to create a wider range of light sources and decorate your home.
WATERPROOF AND WIDE APPLICATIONS:
IP65 waterproof, can also be used on rainy days. Perfect for home, outdoor, outdoor, decorative lighting, camping, patio, umbrella, shed, umbrella, gazebo, trees, patio, garden, etc.













Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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