TWITTER GRAVEL X Carbon Fiber RS-24S GRAVEL Bike GEX-13S Hydraulic Disc Brake Carbon Road Bicicleta For Adults
Includes all taxes
Meet your Seller
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$3,078.74Sold by BILLIONS BIRDS
Description
Replace the aluminum alloy frame with a carbon fiber frame, change the solid color frame set to a color-changing frame set, and modifying to wave carbon rims requires an additional fee. For details, please contact customer service.
Important Ordering & Shipping Information:
Note:Remote addresses and islands cannot be shipped.If you need it, you can consult customer service before placing an order to see if it can be delivered to your country.
Additional :If you need other colors or configurations, please consult customer service before placing an order.
VAT-Free : The price displayed is the base price. The price you see is the pre-tax value. Rest assured, at checkout, we automatically exempt it. Additionally, all orders include FREE shipping with no hidden costs.
Logistics & Delivery（30-45days） : Our standard shipping lead time is 30 to 45 days. Please be advised that while we strive for efficiency, transit times are estimates and can be subject to delays beyond our control (e.g., weather, customs)
Feedback:
customer service, and we will provide competitive prices according to your quantity. (Note: If there is only one piece, the price is the link price)
Purchase Instructions: (1) Note: Due to different batch production, inconsistent configuration and painting is normal. But we guarantee that we are 100% original and authentic, absolutely worth the money. The difference in configuration and painting from the promotional pictures cannot be used as a reason for purchase, thank you!
(2) About collision: We have strictly packed before shipment, but we still cannot repair transportation damage, collision, etc. I hope you can understand! If you find that the parts are damaged due to severe collision, please contact us in time after receiving the goods and provide pictures and videos. We will provide new parts and repair methods free of charge. Please note that transportation damage is not a quality problem and will not be returned or exchanged.
(3) About after-sales: Due to transportation reasons, problems such as paint scraping and scratching are inevitable during long-distance transportation. You can use stickers or nail polish to cover them, which has a good effect. If the parts are damaged, our company will negotiate with the customer based on the specific situation to solve the problem. If the product does not affect normal use, it will not be returned or exchanged as a quality problem. Bicycles are mechanical products. Mechanical products are adjustable. If the problem can be solved by adjustment, it is not a quality problem, please be aware of this.
(4) When installing bicycle pedals, you need to use a lot of force to tighten the bicycle pedals, otherwise the pedals will slip. Please tighten the bicycle pedals with the maximum force you can bear.
(5) About logistics transportation time: Logistics transportation time depends on the singleness and idleness of logistics. Because some models of bicycles carry machinery, they may not be transported by air and can only be transported by sea or land. Therefore, please consult customer service for the logistics transportation time. It is not consistent with the transportation time on the page, but it is completely consistent with the actual transportation time. However, we will try our best to ship quickly and urge the logistics company to ship for you quickly! Note: Therefore, logistics transportation time is not a reason for free return. Of course, we will speed up the delivery for you. If you have requirements for transportation time, you can contact our customer service first, and our customer service will answer you wholeheartedly.
(6) Our delivery personnel will check the goods and record the video before delivery. If you have any questions after receiving the goods, please provide it to our customer service within 48 hours after signing for it. We value your handling! Exceeding 48 is considered to be caused by human factors. Of course, these terms are just to prevent some people with ulterior motives. If you are really a kind patient, we will try our best to handle the problem you reported even after more than 48 hours!
(7) Due to the increase in the size of bicycles, the freight is expensive. If you return the goods for non-quality issues, you need to pay the round-trip freight and $30 packaging compensation for each bicycle. If the bicycle has been driven, we will charge a depreciation fee of 10%-30%. If the bicycle is damaged during the return process, we will charge the corresponding parts fee. Thank you very much!
(8) Due to different measurement methods and measurement personnel, the data obtained are different. The various dimensions introduced in the product introduction are for reference (including but not limited to: weight and size). Minor errors in size or weight will not be used as reasons for free return, thank you!
(9) Disclaimer: If the seller is unable to perform the obligations stipulated in this contract due to natural disasters, war or other force majeure, it will not bear any responsibility for non-delivery or delayed delivery of the order. Customers who place orders agree to the above rules by default, thank you!
Warranty and Guarantee: If the product has quality problems or is sent by mistake, we accept returns and we will bear all costs. If the product has quality problems, all costs (including shipping costs paid by us) shall be borne by the customer. Please return the product within 7 days of receipt. Note: Please keep the original condition of the item and take photos of the defective part and send it back before contacting us. Note: Due to the increased size of the bicycle, the shipping cost is very expensive, and each bicycle needs to pay customs duties. If there is damage during the logistics process, we will resend new parts for you. Therefore, if you ship for non-quality reasons, each bicycle needs to pay round-trip shipping, taxes, and $30 packaging loss fee. If the bicycle is damaged during transportation, we will charge the corresponding parts fee. Thank you for your understanding
For more colors, please consult customer service
For more information, wholesale prices or to find salers, please contact us
Shop Policies
Payment Policy
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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