Includes all taxes

1.Triple Sweet Textures, Versatile for Multiple Scenarios
Off-White: Soft and fresh, with a natural "gentle filter", perfect for daily commutes, dates, light literary wear, etc. Paired with light blue jeans or beige knit dresses, it exudes a "Korean-style vibe"; combined with khaki cargo pants and white shirts, it adds casual relaxation. It easily becomes a "style icon" in all-season outfits.
Black: Calm and advanced, suitable for office commutes, business meetings, formal occasions, etc. Paired with black straight skirts or dark gray suits, it shows a sharp aura; matched with velvet camisoles and acetate wide-leg pants, it enhances modern delicacy. It can easily handle "mature style" and "minimalist style" without mistakes all year round.
Pink: Sweet and cute, with a natural "girl-next-door charm", perfect for dates, girlfriends' gatherings, theme parties, etc. Paired with white lace dresses or light pink knit sweaters, it shows "Lolita style"; combined with denim shorts and striped T-shirts, it adds playful vitality and easily becomes a "sweet girl focus".

2.Round Toe + Bow Design, Age-Reducing & Delicate
The round toe weakens the "mature feeling" and adds sweet elements, visually "making the foot look smaller"; the double bow decoration on the toe is full of delicacy. Whether paired with dresses (lace dresses, knit dresses) or pants (denim shorts, overalls), it instantly enhances the "girl-next-door charm" of the outfit, attracting attention in daily streetwear or light social scenes.

3.Low Chunky Heel Design, Comfortable & Stable
About chunky heel design, with a large contact area with the ground, making the center of gravity more stable when walking. It is not easy to get tired after standing for a long time (such as office work, exhibition viewing) or strolling (such as citywalk, campus commuting); the thick heel does not lose elegance, retaining a retro sense while taking into account daily practicality. Even beginners can easily control it.

4.Patent Leather Upper + Skin-Friendly Lining, Excellent Texture & Comfort
The upper is made of patent leather material, with delicate luster, enhancing the overall "delicacy"; the inner lining is skin-friendly and breathable, reducing friction. Even when worn barefoot or with thin socks, the feet remain dry and comfortable after long-term wear (such as commuting, dating, light office work), and sensitive foot types can also adapt quickly.

5.Full Size Coverage (35 - 40), Suitable for Most Foot Shapes
Covers the complete size range from 35 to 40, so small and large foot shapes can find a suitable fit; the internal space is spacious. For those with wide/thick feet, it is recommended to choose the regular size according to the size chart, and those with slim foot shapes can choose half a size smaller if appropriate. It is suitable for office workers, students, mothers, literary lovers and other groups. One pair of shoes meets the needs of different scenarios such as commuting, dating, and light socializing.


Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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