YARD Inflatable Bounce House with Slide for Kids 5-12,12ft x 9ft x 8ft Bouncy Castle Jump House for Adult Toddlers Kids Party

Description

Please check before purchasing

1: Does this link include a blower? How many types of blowers do we have?

A: Including blower. We have blowers of American, European, Korean, Australian, and British specifications, but the difference lies in the plug. If customers do not know what kind of plug they are compatible with, please take pictures and send them to YARD. We can determine what kind of safety plug you are suitable for. If you know, please tell us what kind of blower you need. We have five types of blowers:

US plug: 280W 380W 550W 680W 950W 60HZ 110V

European plug: 360W 480W 550W 680W 950W 50HZ 220-240V

Korean plug: 360W 450W 680W 750W 60HZ 220-240V

Australian plug: 250W 480W 680W 950W 50HZ 220-240V

UK plug: 360W 480W 550W 680W 950W 50HZ 220-240V

2: Does this include logistics fees? What express deliveries are included?

A: Yes, all regions include logistics fees.

It takes approximately 7-10 days for all countries, and 15-18 days for remote countries to arrive. Buyers need to cooperate with customs clearance as soon as possible

3: How long does it take for transportation? What does the package include?

A: Delivery within 48 hours, including: blower, repair kit, user manual

4: Is customs clearance easy? Are taxes high? Do buyers need to pay additional taxes after purchasing goods?

A: Bounce house is a universal product made of polyvinyl chloride (PVC)+Nylon material. Customs clearance is very simple.

Regarding tax issues:

The United States is tax-free,

In Mexico, it is approximately 600-900 pesos. (The prices of goods are different, the declared prices are also different, and the taxes are also different. This is the average value.)

In Canada and Asia, it is approximately $30-80. (The prices of goods are different, the declared prices are also different, and the taxes are also different. This is the average value.)

Europe is approximately 25% -30% of the declared price

Please pay attention! Regarding taxes:

1. Our prices do not include any taxes, and the buyer is obligated to assist with customs clearance and pay the value-added tax of the local national customs on the goods upon receipt. The cost or return or the best receipt will be provided by the customer to assist with customs clearance.

2. The taxes paid by the buyer are not paid to the seller, but to the local customs in your country. Purchasing goods exceeding 150 euros and 20KG on any e-commerce platform is subject to tax (except for the United States). Therefore, it is recommended to understand the tax policies of your local country before making a purchase; Before and after placing an order, please go to customer service to provide you with the specifications of the blower you need, the amount of tax declared (tax cannot be waived, I can only help you lower it and save money), and we hope that you can communicate with the customer. The information sent by customer service is crucial and will affect the customs clearance and smooth arrival of your product. We can also answer any questions you may have

4: Is there a warranty if the blower is broken or the bounce house is broken?

A: The warranty period is 2 years. If the blower is damaged and confirmed to be our problem, we will refund a portion as compensation. If the material is damaged, we will send out a portion of the material.

5: Can we make customized products?

A: Of course, we are a factory with over 10 years of experience. As long as you provide us with the product size, we will use the best materials to make the product you want. As long as you send me the template, you can do it.

6: If you have any questions about the product. You can contact me.

Or add my WeChat number:+8615089729672. Thank you and wish you all the best.

Inflatable Bounce House with Slide for Kids 5-12,12ft x 9ft x 8ft Bouncy Castle Jump House for Adult Toddlers Kids Party

Shop Policies

Payment Policy

Payment Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.

1. Accepted Payment Methods

We accept the following payment options:

Major Credit & Debit Cards (Visa, MasterCard, American Express)

Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)

Any additional payment methods displayed during checkout

All payments must be completed in full at the time of purchase.

2. Secure Transactions

All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.

3. Currency

Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

5. Failed or Declined Payments

If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.

6. Fraud Prevention

BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.

Delivery Policy

Delivery Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

Estimated delivery times vary depending on your location:

Domestic Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.

Refund Policy

Refund Policy – BILLIONS BIRDS

At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order. To qualify for a return:

The item must be unused, unworn, and in the same condition as received.

The item must be in its original packaging.

Proof of purchase (order confirmation or receipt) is required.

Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.

2. Non-Refundable Items

The following items are non-refundable:

Final sale or discounted items

Gift cards

Items damaged due to misuse, negligence, or improper care

3. Return Process

To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

4. Refund Processing

Once we receive and inspect your returned item:

We will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Please note that banks or payment providers may require additional time to process refunds.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again.

Contact your credit card company or payment provider.

If the issue persists, don't hesitate to contact our support team for assistance.