Includes all taxes








1) Its Door to Door Shipment. Can send to more than 100+ countries
2) IF you haven't received your goods within the normal time or you think there is something wrong with the transportation process. please don't worry and feel free to contact us we will check it for you.
Note: Some productes will be sent via unregistered mail which can not be tracked. But it will come to you within 60-90days, please do not worry.
if you do not receive it in 90 days, we will resend the goods to you or refund you full money! Thank you!
If your order reach to $10 once, we will send them to you via register mail. You can track your products all the way

1) If you are not satisfied with the product you may return the goods for exchange or Refund (within 7 days long)
but please communicate with us before return.All return items must be in good condition.They must be under resalable condition.
Some defects are not guarantee such as broken scratched and so on.
2) If item is defective in 1 month we will send you a replacement without extra charger or offer refund after we receive the defective item.
But Must ensure that not a man-made damage.

1) Our aim is to provide Top Level Customer Service, and our customer service
We care about our valuable customers and will endeavor to solve any unexpected problems.
2) If you are not satisfy with the goods please feel free to contact us in time and send message firstly before you leave negative feedback or open any dispute on alibaba .
Negative feedback does not solve anything we will always do our best to solve the problems and live up to your satisfactio
3) We greatly want to support your orders and appreciate your 5-STAR POSITIVE feedback.If you enjoy our products, please give us all 5 star feedback, your feedback will motivate us to move forward and provide you with better service. And if you leave the feedback with a beautiful picture of the product, we can send you a coupon as a gift.(please contact us first)
4) Please contact us through aliexpress after order or leave message to us, usually we will respond within 1-2 business days
1) we take alipay online payment.
2) We also take Western Union MoneyGram T/T payment.

2. How does AliExpress protect my payments?
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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