Includes all taxes
Note
After receiving the camera, we recommend that you charge it with a 5V/1A power supply for 6-8 hours before turning it on for use.
System Features
Mobile APP name: ARCCTV
PC software name: eseecloud
1. Camera image resolution: 2560*1440P
2. Camera lens: 3.6mm
3. Camera power supply: solar energy
4. Camera technology: built-in rechargeable battery
5. Camera waterproof level: IP66
6. Camera night vision: color and infrared
7. Camera working mode: motion detection wake-up
8. Camera rotation angle: Pan 355°/Tilt 85°
9. Base station supports APP remote control
10. Base station supports APP video playback
11. Base station supports APP remote viewing
12. Base station supports automatic video coverage
13. Base station supports up to 4 camera connections
14. Base station supports up to 256GB card recording
15. Camera supports power input: DC 5V/1A, output: 100V-240V
16. NVR power input: DC 5V/1A, output: 100V-240V

Solar Charging Panel
The solar panel and the camera are connected as an integral whole, continuously charging the built-in battery of the camera in a place with light. Save electricity.

Motion Detection
After the camera detects a moving object, it will use the detection box to select the moving object, and the APP will push a motion alarm notification. Let you know the real-time situation remotely.

PIR Humanoid Detection
The unique PIR lens of the camera is specially designed to recognize human figures. While recognizing human figures, the camera can sound an alarm to scare off strangers!

Two Way Audio
When your express delivery arrives, you can handle your package remotely through the APP's two-way voice function.

Color Night Vision
The camera is equipped with 4 LED lights, which can provide you with the same color night vision as during the day in the dark night, allowing you to view clear and colorful surveillance with peace of mind at night.

Wired Connection
The NVR and the router are connected through the RJ45 network port, and the camera and the NVR are directly connected through WiFi without any wire connection.

APP Remote Control
In ARCCTV, you can not only remotely control the camera's surveillance angle, but also remotely view the camera's real-time footage.

IP66 Waterproof
The IP66 waterproof level of the camera allows it to work normally in harsh outdoor environments, so there is no need to worry about the normal work of the camera being affected by extreme weather such as heavy rain/blizzard.

Dual Channel Storage Video
A free 64GB SD card is included in the package as a gift, and if you need a lot of storage space to view replays, cloud storage would be a good choice (free trial for 30 days per camera ID, up to 2 camera IDs supported).

Camera&NVR Details



Package List
We will send the plug specifications according to the specifications of the corresponding region. The European standard power supply in the picture is for reference only.

Regarding Shipping and Delivery
1. Once your payment is verified, we will ship your order within 48 hours.
2. Delivery information cannot be changed after the item has been shipped. If you need to modify delivery details, please contact us within 24 hours after payment.
3. We typically use “AliExpress Standard Logistics” to ship your package. For orders exceeding 10 items, we will upgrade your shipment to a faster shipping method at no extra cost.
4. If your package shows as “Delivered” but you haven't received it, the courier likely signed for it on your behalf. Contact customer service within the AliExpress app; they will provide the courier's contact information.
5. If your package is detained by customs in your country/region, please contact us immediately. We will assist you with customs clearance procedures!
Warranty Policy
We offer a 1-year warranty on all our products, which is activated upon receipt. If the product itself is proved to be defective within the warranty period, it can be repaired or replaced. The warranty does not cover any incidental, accidental or indirect losses arising from the use of the customer and losses caused by natural disasters.
Warranty products will be carried out in accordance with the following rules:
1. Free replacement within 1 month after receiving the goods.
2. Pay the shipping fee for the warranty product within 2-6 months after receiving the goods.
3. Pay 50% of the price of the warranty product within 7-12 months after receiving the goods.
Regarding feedback
1. Your satisfaction and positive feedback is very important to us, please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problems with our items or service, just feel free to contact us firstly before you left any neutral or negative feedback, communication is much more efficiently than opening a dispute.

Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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