Men's Shoes White Leather Casual Shoes Luxury Brand Sneakers Man Comfortable Business Moccasins Zip Mens Loafers Zapatos Hombre

Description

Notes:
1.Please choose the appropriate size based on your foot length (from heel to toe ).The size number marked in shoe outsole is China size number, not European size. If you have any questions or concerns! please contact customer service for assistance.

2.Due to color deviation from different displays, the actual color may vary slightly. Please refer to the actual product.

3.The shoes may experience slight friction and deformation during transportation, which is normal. If you receive shoes with quality issues, please contact us immediately.

4.New shoes that have just left the factory may smell of glue, but it is not a quality problem.I hope it can be understood.The smell will dissipate after being placed in a ventilated place for a period of time.

Notice

Usually,order comes without shoes box,only a pair of shoes.But if you need a box,please contact us to increase the price.

Refund and Return

1.If there is any problem with the order,please contact with our Customer Service first.We will try our best to help you.

2.All the items must be returned in original condition,otherwise we will refuse to refund.

3.The buyer is responsible for all charges occurred in returning process.

Feedback

1.If you are satisfied with your order, please leave us all 5 stars including Item as Described. Communication and Shipping Speed.

2.if you think we can do better,please contact with our Customer Service first.We will give you a satisfied answer.

Shop Policies

Payment Policy

Payment Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.

1. Accepted Payment Methods

We accept the following payment options:

Major Credit & Debit Cards (Visa, MasterCard, American Express)

Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)

Any additional payment methods displayed during checkout

All payments must be completed in full at the time of purchase.

2. Secure Transactions

All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.

3. Currency

Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

5. Failed or Declined Payments

If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.

6. Fraud Prevention

BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.

Delivery Policy

Delivery Policy – BILLIONS BIRDS

At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

Estimated delivery times vary depending on your location:

Domestic Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.

Refund Policy

Refund Policy – BILLIONS BIRDS

At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 14 days of receiving your order. To qualify for a return:

The item must be unused, unworn, and in the same condition as received.

The item must be in its original packaging.

Proof of purchase (order confirmation or receipt) is required.

Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.

2. Non-Refundable Items

The following items are non-refundable:

Final sale or discounted items

Gift cards

Items damaged due to misuse, negligence, or improper care

3. Return Process

To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

4. Refund Processing

Once we receive and inspect your returned item:

We will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Please note that banks or payment providers may require additional time to process refunds.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again.

Contact your credit card company or payment provider.

If the issue persists, don't hesitate to contact our support team for assistance.