Includes all taxes
Regarding shipment:
The delivery time from Monday to Saturday is within 24 hours (in case of special circumstances, we will reply via email).
What our users say

True Personality and Full of Curiousity/PETBOT
Smart Interactions Powered by/GPT-4o
Flexible Mobility/3D-TOF
Loona App
Automatic Recharge
Home Monitoring
Multi-Face Recognition
Graphic Programming
Nonstop Games /for Google Blockly
Voice Command

This is Loona PETBOT
ChatGPT Integrated
"Never have a dull moment with Loona's ChatGPT. It's more than just a chat, it's a playground of engaging mini-games designed to entertain and amaze."

Remote Assistant
Experience the convenience of remote interactivity and always stay connected.
Self-charging
Loona can find her charging dock when power is low, offering constant companionship.
Endless Games
With Loona App, You can play exciting games with Loona, such as bullfighting, Laser light chasing, ball fetching, hands clapping, etc.
Mobile App
In the App, you can explore more ways to play with Loona, connect with other Loona parents, share new ideas for graphical programming, control Loona on patrol at home and much more.

Powerful CPU
Neural Network Processor powers Loona with 5,000,000,000,000 calculations per second.
3D ToF LiDAR Sensor
3D-ToF (Time of Flight) camera detects environmental obstacles and generates data to help her move freely and navigate.

Endless Games of Your Choice
Endless games
Super exciting to play




ChatGPT Integrated
Ask a question
Learn new languages
Hello, Loona! Teach me how to speak Japnanese.
Loona:Let's start from something basic"こんにちは".




Self-charging
Loona is a true friend who's always there, and can find the charging dock when power is low,

Your Home Remote Assistant
With Loona, you're never far from home. Experience the convenience of remote interactivity and always stay connected.

Powered by mobile app, but not required.
Because Loona has powerful local computing power, Loona can run independently from your phone, but you can also find a lot of fun content when you open the APP.

Learn programming with Google Blockly
Loona is your partner in programming. Craft playful mini-games with Google Blockly and make coding a fun-filled adventure.

VOICE COMMAND
Your Voice, Loona's Command
While standard voice commands are basic, Loona takes things to a whole new level. Imagine telling Loona,"Feeling down today," and getting a response filled with unique personalities and joyful ear movements. It's like having a sincere talk with a true friend!

TECH BEHIND LOONA
3D Navigation
3D ToF technology allows Loona to perceive the world at the speed of light, enabling smooth and accurate home navigation.


Multiple game modes
Removable remote monitoring
Gesture interaction
Intelligent identification
The human body follows
Automatic obstacle avoidance
Automatic recharge
Experience Content
Remote Update
OTA

Zhiqu Meng is full of love
Function continuously updated, creating unlimited
surprises

Best gift in Al Era

Evolving via OTA(Over-the-Air)
More fun features and tools willbe continuouslyupdated and upgraded via OTA.
More Games
More Intelligent
More Emotions

What’s in the Box

Specs

Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
Share your thoughts with other customers