Includes all taxes
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ZigBee Smart IR Remote Control Works with Alexa Google Home Universal Infrared Remote Controller Powered by Tuya for Smart Home
Feature: 1. Universal Control Mastery: No more juggling different remotes-our smart IR remote control simplifies your home by commanding all appliances, even those without preset codes. Unify your device management and savor the ease of universal control. 2. Code-Learning Connectivity: Our wireless remote controller transcends brand boundaries-there's no need to fuss over brand-specific codes. It learns directly from your appliance remotes and syncs effortlessly with our extensive cloud-based code library. 3. Voice-Powered Convenience: Our air conditioner TV IR remote is the key to a smarter, voice-controlled environment, compatible with for Tmall Genie, for XiaoDu, for Alexa, and for Google. Command your devices with mere voice prompts, enhancing your smart home synergy. 4. Customizable Smart Scenes: Craft your home's intelligence with our advanced automation and scene settings. Our product can both initiate and synchronize with other smart devices, creating a responsive environment tailored to your preferences. 5. Comprehensive Smart Control: Embrace the versatility of our product, compatible with a vast array of devices, from outlets to appliances. With support for numerous MCUs and ready-to-integrate SDKs, it's the universal key to your home's remote control needs. Specification: Item model number: UFO-R11 Communication method: ZigBee Communication Protocol: Zigbee 802.15.4 Working channel: 11-26@2.4002.483GHz Supported devices: for Android 4.0/for ios 8.0 and above Power supply method: AA alkaline batteries * 2 (not included) Working current: <1A Infrared emission angle: 360° Infrared learning frequency: 38 kHz Working temperature: -10℃~50℃ Working humidity: 10%~90%RH (non-condensing) Infrared control distance: horizontal direction ≤ 8m, facing direction ≤ 15m (affected by the environment, the data comes from the laboratory) Infrared learning distance: facing direction ≤ 3m, angle ± 45° (affected by the environment, the data comes from the laboratory) Product APP: Support for Hongshi Smart, for SmartLife Product size: about 68x68x27mm/2.68x2.68x1.06 inch Packing weight: about 106g Steps for usage: Distribution network: 1. The product is shipped from the factory, with the default network configuration; 2. After the product is installed, the battery is powered on, the network distribution indicator flashes quickly, and the product enters the state of waiting for network distribution. 3. Connect the mobile phone to the ZigBee gateway, and add a search device to the gateway APP interface. 4. Press the Add button of the device, jump to the Add Remote Controller interface, and add it according to the device category and brand. 5. Successfully added device. Reset: 1. There is a reset button in the battery compartment, press and hold for 3 seconds, the product enters the state of waiting for network distribution, and the LED indicator starts to flash quickly. LED connection status: 1. Blinking means to be connected. 2. Always off means connected. 3. Steady on means the Wi-Fi information has been configured, but can not be connected. 4. Press and hold the button for 5 seconds and see the red indicator flashes several times, which means the reset is successful. Note: Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you! Please allow 1-2cm measuring deviation due to manual measurement. ![]()
1 x Zigbee Infrared Remote Controller Host
1 x Instruction
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Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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