Product & Listing Restrictions
Prohibited Items
& Restricted
Products Policy
XB2BX-POL-PRP-2026-02 · Effective 1 June 2026 · All Jurisdictions
XB2BX.COM is the global B2B marketplace connecting buyers, suppliers, and manufacturers across 180+ countries. This Policy defines, with binding legal force, all goods, services, digital content, and activities that are absolutely prohibited, conditionally restricted, or subject to mandatory licensing on the Platform. It protects XB2BX LTD, its users, and the integrity of global trade.
Scope & Purpose
PolicyThis Prohibited Items & Restricted Products Policy ("Policy") is issued by XB2BX Global Commerce Ltd. ("XB2BX", "we", "us"), registered in England and Wales, and applies to every account, listing, transaction, message, and data record on XB2BX.COM ("Platform"). It binds all registered Sellers, Buyers, agents, intermediaries, and any third party accessing the Platform regardless of jurisdiction.
This Policy exists to: (i) ensure compliance with applicable international trade law, export controls, and sanctions regimes; (ii) protect intellectual property and personal data; (iii) maintain marketplace integrity and trust; (iv) prevent fraud, abuse, scams, and compliance risks; (v) limit legal exposure of the Company and its users; and (vi) establish clear and enforceable marketplace standards.
| Category | Classification | Consequence of Breach | Appeal |
|---|---|---|---|
| Category 1 | Absolute Prohibition | Immediate permanent ban, funds frozen, law enforcement referral | No |
| Category 2 | Restricted | Listing removed, account suspended, possible legal action | Yes — 14 days |
| Category 3 | Conditional | Listing held pending licence verification. Removed if unresolved within 7 days | Yes — 30 days |
This Policy is designed to comply with: EU Regulation (EU) 2021/821 (Dual-Use), EU Digital Services Act (DSA), US Export Administration Regulations (EAR), OFAC Consolidated Sanctions List, UN Security Council Sanctions, WTO TRIPS Agreement, GDPR (EU) 2016/679, UK GDPR, CCPA/CPRA, UK Modern Slavery Act 2015, CITES, Kimberley Process Certification Scheme, DMCA, EU DSA, UK Online Safety Act, and all applicable local consumer protection, trade, and financial regulations.
XB2BX applies the most restrictive applicable standard across all relevant jurisdictions. Where an item is legal in the Seller's country but prohibited under the laws of any potential destination country, the item is treated as restricted for cross-border transactions. Users are solely responsible for verifying the legality of items in all relevant jurisdictions.
Weapons, Firearms & Munitions
Absolute ProhibitionNarcotics, Drugs & Psychoactive Substances
Absolute ProhibitionHuman Exploitation & Trafficking
Absolute Prohibition- Human Trafficking Services: Any service facilitating the transport, harbouring, recruitment, or control of persons through force, fraud, or coercion for any purpose including labour or sexual exploitation.
- Forced Labour Products: Goods manufactured using forced labour, prison labour, or under conditions constituting modern slavery as defined under the UK Modern Slavery Act 2015 and equivalent international standards (ILO Convention 182).
- Debt Bondage Services: Financial products or services designed to trap individuals in debt bondage or indenture arrangements.
- Organ Trade: The sale, brokerage, or procurement of human organs, tissues, or bodily fluids outside of regulated medical institutions.
- Deceptive Recruitment: Job listings or service offers constituting fraudulent recruitment for the purpose of trafficking or exploitation.
- Child Labour Products: Goods produced in violation of ILO Convention 182 regarding the worst forms of child labour.
Child Safety & Exploitation Material
Absolute Prohibition- Child Sexual Abuse Material (CSAM) in any format — photographic, video, illustrated, AI-generated, or written.
- Grooming aids, scripts, or guides targeting minors in any context.
- Content or products designed to facilitate unsupervised access to children.
- Products or services marketed to minors that contain explicit, adult, or dangerous content.
- Any goods, collectibles, or digital content that sexualises minors, including fictional or illustrative form.
XB2BX operates automated and human-reviewed detection systems. Detection triggers immediate: (1) content removal; (2) account termination; (3) preservation and submission of all account data to law enforcement; (4) reporting to NCMEC CyberTipline, IWF, and INTERPOL. XB2BX cooperates fully with all subsequent investigations.
Counterfeit, Pirated & Stolen Goods
Absolute ProhibitionXB2BX employs automated IP screening, brand protection partnerships, and human review to detect and remove infringing listings. The Platform participates in the EU Brand Protection Programme and operates notice-and-takedown procedures compliant with DMCA, EU DSA, and UK Digital Markets Act.
Sanctioned Goods, Persons & Jurisdictions
Absolute ProhibitionXB2BX operates a real-time sanctions screening programme covering all Sellers, Buyers, and transactions. Screening is performed at registration, listing creation, and at each transaction against all major sanctions lists.
- UN Security Council Consolidated List
- UK HM Treasury (OFSI) Sanctions List
- EU Consolidated Financial Sanctions List
- US OFAC SDN & Blocked Persons List
- US BIS Entity List & Denied Persons List
- INTERPOL Red Notices & Diffusions
- North Korea (DPRK) — total embargo
- Iran — comprehensive sanctions
- Syria — broad trade restrictions
- Russia — sector-specific restrictions
- Belarus — targeted restrictions
- + additional per live OFAC/OFSI lists
- Blood Diamonds: Diamonds not certified under the Kimberley Process Certification Scheme (KPCS) are prohibited.
- Conflict Minerals (3TG): Tin, tantalum, tungsten, and gold sourced from conflict-affected areas without OECD Due Diligence-compliant certification.
- Embargoed Goods: Any goods subject to UN, EU, UK, or US trade embargoes regardless of the Seller's or Buyer's location.
- Terrorism Financing: Products, services, or transactions that directly or indirectly finance terrorist organisations or activities.
Pharmaceuticals & Medical Devices
Restricted- Prescription-only medicines sold without valid prescription and licensed pharmacy authorisation.
- Counterfeit, falsified, or substandard medicines including diluted active pharmaceutical ingredients.
- Unapproved experimental drugs not authorised by the FDA, EMA, MHRA, or equivalent national authority.
- Any product making unsubstantiated medical claims that violate applicable advertising standards.
Hazardous Materials & Dangerous Goods
Restricted| UN Class | Category | Status | Required Documentation |
|---|---|---|---|
| Class 1 | Explosives | Prohibited | Not permitted — see PRP-02 |
| Class 2 | Flammable/Toxic Gases | Restricted | ADR licence, SDS, packaging certification |
| Class 3 | Flammable Liquids | Restricted | SDS, flash point declaration, certified packaging |
| Class 4 | Flammable Solids | Conditional | SDS, compliance declaration |
| Class 5 | Oxidising Substances | Conditional | SDS, storage & transport certificates |
| Class 6 | Toxic Substances | Restricted | Pre-approval + SDS + REACH compliance |
| Class 7 | Radioactive Material | Prohibited | Not permitted without XB2BX Enterprise agreement |
| Class 8/9 | Corrosives / Misc. | Conditional | SDS, packaging standard declaration |
Wildlife, Protected Species & CITES
RestrictedXB2BX is a signatory to the Coalition to End Wildlife Trafficking Online and applies the CITES framework to all wildlife-related listings. The EU Timber Regulation (EUTR) and US Lacey Act govern all timber and plant products.
- Live specimens or products from CITES Appendix I species: elephants (ivory), tigers, rhinos (horn), gorillas, chimpanzees, all critically endangered species.
- Shark fins, bear bile products, pangolin scales, and all wildlife products from CITES Appendix I/II-scheduled species.
- Birds of prey, parrots, and wild-caught protected species without full CITES documentation.
- Illegal timber and timber products in violation of EUTR or US Lacey Act.
- Protected coral, marine species, and any products derived from protected freshwater or marine ecosystems.
Trade in CITES Appendix II and III species may be permitted where the Seller provides: (i) valid CITES export permit; (ii) proof of captive breeding or legal acquisition; (iii) destination-country import compliance documentation. All documentation must be submitted to compliance@xb2bx.com before listing.
Dual-Use Goods & Export Controls
ConditionalDual-use goods have both civilian and potential military applications. The EU Dual-Use Regulation (2021/821), UK Export Control Order 2008, US EAR (Export Administration Regulations), and equivalent national frameworks apply to all cross-border transactions on XB2BX.
Digital Goods, Cybersecurity & Illegal Services
Conditional- Malware & Exploit Kits: Ransomware, trojans, worms, keyloggers, rootkits, and software designed to compromise systems without authorisation.
- Hacking-as-a-Service: DDoS-for-hire, credential stuffing tools, botnet access, and unauthorised system-access services.
- Deepfake & Fraud Tools: AI tools designed to create fraudulent identity documents, impersonation content, or non-consensual intimate imagery.
- Spam & Phishing Infrastructure: Email lists acquired without consent, phishing kits, spoofing tools, and bulk unsolicited messaging services.
- Illegal Gambling Services: Online gambling services operating without a valid licence from the applicable regulatory authority.
- Pyramid & Ponzi Schemes: Any product, service, or investment opportunity constituting a pyramid or Ponzi structure under applicable law.
Legitimate penetration testing software, vulnerability scanners, and cybersecurity research tools may be listed by verified cybersecurity professionals. Sellers must: (i) be registered cybersecurity businesses; (ii) include clear end-use restrictions; (iii) implement purchaser verification. Contact cybersec@xb2bx.com for pre-authorisation.
Financial Instruments, Currency & Precious Metals
Conditional- Unlicensed Financial Products: Securities, bonds, or investment contracts offered without authorisation from FCA, SEC, or equivalent national financial regulator.
- Money Laundering Vehicles: Products or services structured to facilitate money laundering, terrorist financing, or tax evasion.
- Unregistered Crypto Exchange Services: Crypto-to-fiat exchange services not registered with the relevant AML/CFT authority (FCA in UK, FinCEN in US).
Food, Agriculture, Alcohol & Regulated Consumables
ConditionalFood and agricultural products require phytosanitary, food safety, labelling, and import certification compliance across all destination jurisdictions.
Seller & Buyer Obligations
Compliance- Listing Accuracy: Sellers must provide complete, accurate, non-misleading product descriptions including correct HS tariff codes, country of origin, material safety data sheets, and all certifications required by the destination market.
- Sanctions Screening: Sellers must screen all buyers, shipping addresses, and end users against OFAC SDN, EU Consolidated Sanctions, UN Security Council Sanctions, and applicable national lists before accepting any order.
- Export Controls: Sellers must obtain all required export licences prior to transaction completion and retain export documentation for a minimum of seven (7) years, providing copies to XB2BX within five (5) business days upon request.
- Intellectual Property: Sellers must ensure they hold all necessary IP licences, distribution rights, and authorisations for all listed products.
- KYC/AML: Sellers must complete Enhanced Verification (EV) for controlled categories, including business registration, export licences, manufacturing authorisation, and distributor agreements.
- Import Compliance: Buyers are responsible for ensuring that imported goods comply with all destination-country regulations and that applicable import permits are obtained before confirming orders.
- End-Use Declarations: For dual-use goods and controlled technologies, buyers must complete a binding End-Use Declaration stating exact intended use and certifying goods will not be diverted to weapons programmes or prohibited parties.
- KYC Requirements: Buyers transacting above USD $10,000 per calendar quarter, or in any controlled category, must complete full KYC verification including UBO (Ultimate Beneficial Ownership) disclosure.
- Re-export Controls: Buyers must not re-export goods to prohibited destinations or end-users without obtaining all required re-export licences.
Enforcement & Penalties
EnforcementXB2BX employs automated listing review, AI-assisted image and text scanning, real-time sanctions APIs, manual compliance review, and third-party audit mechanisms to detect Policy violations.
- Automated Scanning: AI-powered listing analysis, keyword detection, image recognition, and metadata screening running continuously against all active listings.
- Real-Time Sanctions Screening: API integration with OFAC, OFSI, UN, and EU databases applied at registration, listing creation, and each transaction.
- Community Reporting: Any user may report suspected violations via report@xb2bx.com. All reports are triaged within 24 business hours.
- Regulatory Cooperation: XB2BX cooperates proactively with Customs, national law enforcement, INTERPOL, EUROPOL, and WCO.
| Severity | Example Breach | Immediate Action | Ongoing Consequence |
|---|---|---|---|
| Critical | Prohibited product, CSAM, sanctions breach | Immediate suspension, funds frozen, law enforcement referral | Permanent ban — no appeal; civil/criminal referral |
| High | Counterfeit goods, false classification, unlicensed controlled sale | Listing removal, 30-day suspension, escrow hold | Repeat = permanent ban; IP holder notified |
| Medium | Missing certifications, inaccurate HS codes, incomplete EUC | Listing paused; 14-day cure period | Failure to cure = listing removal; trust score reduced |
| Low | Incomplete descriptions, minor labelling errors | Correction notice; 7-day cure period | Persistent non-compliance reduces search ranking |
Appeals Process
ProcessUsers who believe an enforcement action was taken in error may submit a formal appeal within 14 calendar days of the enforcement notice. Appeals after this window will not be considered except in exceptional circumstances.
Submit Appeal
File via appeals@xb2bx.com or the Appeals Portal at compliance.xb2bx.com/appeals, providing account ID, enforcement notice reference, written statement, and supporting documentation including all licences and certifications.
Acknowledgement within 48 Business Hours
XB2BX acknowledges receipt and assigns a case reference number. The assigned compliance officer reviews within 10 business days.
Compliance Review Panel Decision
The Compliance Review Panel issues a written decision. For Critical and High severity cases, decisions are reviewed by a senior compliance officer not involved in the original enforcement action.
Final Escalation to CCO
If unsatisfied with the panel decision, users may escalate to the XB2BX Chief Compliance Officer within 7 days of the panel decision. The CCO decision is final and binding for Category 2 enforcement actions.
External Dispute Resolution
Category 3 determinations may be further escalated to LCIA arbitration under the applicable Seller or Buyer Agreement. Arbitration for EU users is governed by ICC Rules, seated in London.
Intellectual Property & Brand Protection
IP RightsVerified IP rights holders may enrol in the XB2BX Brand Registry to receive proactive monitoring, automated listing takedowns, and priority escalation. Registration requires proof of trademark registration or pending application in at least one jurisdiction. Contact ip@xb2bx.com.
Any party who believes their intellectual property rights are being infringed may submit a takedown notice to ip@xb2bx.com including: identification of the IP right, evidence of ownership, identification of the infringing material, and a good-faith statement. XB2BX acts on valid notices within 24 business hours. The procedure complies with DMCA, EU DSA, and UK Digital Markets Act.
Sellers who believe a takedown was issued in error may submit a counter-notice within 10 business days. XB2BX will reinstate the listing within 14 business days of a valid counter-notice unless the IP rights holder initiates legal proceedings.
Data Privacy & Security
GDPR / CCPAXB2BX processes personal data as both a Data Controller (account and platform data) and Data Processor (transaction data on behalf of sellers). All processing is governed by the XB2BX Privacy Policy and the following binding commitments.
| Category | Data Elements | Legal Basis | Retention |
|---|---|---|---|
| Account Data | Name, email, business details, UBO info | Contract performance | 5 years post-closure |
| Transaction Data | Order details, payment references, shipping info | Legal obligation (tax/AML) | 7 years |
| Compliance Data | KYC documents, EUC declarations, sanctions checks | Legal obligation | 7 years |
| Behavioural Data | Click data, search history, session logs | Legitimate interest | Anonymised at 24 months |
| Marketing Data | Email preferences, campaign interactions | Consent | Deleted on withdrawal |
- All personal data encrypted at rest (AES-256) and in transit (TLS 1.3).
- ISO 27001 certification maintained with annual third-party penetration testing.
- Role-based access controls and multi-factor authentication enforced platform-wide.
- Data breaches affecting EU/UK residents notified to supervisory authorities within 72 hours of discovery.
- International data transfers outside the EEA/UK covered by Standard Contractual Clauses (SCCs) or UK IDTAs.
User Rights
RightsRegistered users and data subjects have the following rights regarding personal data processed by XB2BX. Exercise rights by submitting a verified request to privacy@xb2bx.com. All requests receive an initial response within 30 calendar days.
Contact, Reporting & Governance
ContactSuspected violations — including prohibited listings, counterfeit goods, sanctions concerns, or data misuse — can be reported through the channels below. All reports are reviewed within 24 business hours. Whistleblowers are protected from retaliation under Platform rules and applicable law including the EU Whistleblower Protection Directive.
XB2BX acts as an intermediary marketplace platform and does not manufacture, own, store, inspect, or directly control third-party products listed by suppliers unless explicitly stated. Users remain solely responsible for: legal compliance, product legality, certifications, import/export obligations, taxes and duties, and licensing requirements in all applicable jurisdictions. XB2BX disclaims liability to the maximum extent permitted under applicable law.
This Policy is owned by the XB2BX Chief Compliance Officer and reviewed quarterly by the Platform Governance Committee. Material updates are announced to all registered users via email with a minimum 30-day notice period before coming into force, except where immediate updates are required by law. The current version supersedes all prior versions. Archived versions are available upon written request.
XB2BX Prohibited Items & Restricted Products Policy
This Policy forms an integral, binding component of the XB2BX Global Seller Agreement, Global Buyer Agreement, and Terms of Service. All platform users are bound by its provisions from the moment of registration. XB2BX reserves the right to update this Policy at any time in response to changes in international law, sanctions, and regulatory requirements.
Document ID: XB2BX-POL-PRP-2026-02 · Version 2.0 · Effective 1 June 2026 · Governing Law: England & Wales
