Includes all taxes

System Features
APP Name:ARCCTV
PC software Name:eseecloud
Camera Image Resolution:2560*1440
Camera Lens:3.6mm
1、Support APP Remote Control
2、Support APP video playback
3、Support APP remote viewing
4、Support video automatic overwrite
5、Support up to 4 camera connections
6、Support up to 128GB Card Recording
7、Support 7*24 hours recording(But the power consumption of the camera will increase, so we do not recommend it. Or you can connect the camera adapter to for this function)

>>>Solar Panel Charging
The solar panel and the camera are connected as an integral whole, continuously charging the built-in battery of the camera in a place with light. Save electricity.
>>>5V/1A Adapter Charging
Indoors or when there is not enough sunlight in winter, you can use it by connecting the camera to a 5V/1A adapter (adapter not included).

No Monthly Fee
A free 64GB SD card is included in the package as a gift to storage video,you needn't pay the month fee, and the base station max support add 256GB memory card.
The camera system can also support cloud storage, it comes with fee,if you need cloud storage you can purchase it in the ARCCTV APP

PIR Humanoid Detection and Local Alarm
The unique PIR lens of the camera is specially designed to recognize human figures. While recognizing human figures, the camera can sound an alarm to scare off strangers!And the ARCCTV APP will push a motion alarm notification. Let you know the real-time situation remotely. The camera goes to sleep when no one or moving objects are there, saving more power.

Color Night Vision
The camera is equipped with 4 LED lights, which can provide you with the same color night vision as during the day in the dark night, allowing you to view clear and colorful surveillance with peace of mind at night.

Easy Connection and Installation
The NVR and the router are connected through the RJ45 network port, and the camera and the NVR are directly connected through WiFi without any wire connection.

APP Remote Control
In ARCCTV, you can not only remotely control the camera's surveillance angle, but also remotely view the camera's real-time footage.Please note that the camera can't support auto tracking

IP66 Waterproof
The IP66 waterproof level of the camera allows it to work normally in harsh outdoor environments, so there is no need to worry about the normal work of the camera being affected by extreme weather such as heavy rain/blizzard.

Camera and NVR Details



Package List

Shipment
1. The goods will be sent within 5 days once your payment has been verified.
2. We do not accept PO BOX addresses, and only ship to confirmed order addresses, your order address must match your shipping address, ordered item and shipping address can’t be changed after item shipped.
3. We reserve the right to determine the best shipping method and carrier available.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. transit times may vary, particularly during the holiday season.
5. Shipment from China might come with additional Custom Fees, VAT, Brokerage Fees, Taxes & Remote Area Fees, please to learn about your country's custom policies, ANRAN is not responsible for those charges.
6. If the package is detained after arriving at the customs of the destination country, the buyer needs to go through customs clearance procedures. If you encounter any problems with customs clearance, please feel free to contact us and we will assist you with customs clearance procedures!
7. We strive our best to provide you the most reliable, affordable way of shipping service. but sometimes it is highly depended on the shipping courier and local customs. if you do not receive your item on time, please contact us immediately for further assistance.
Warranty
We offer a 1-year warranty on all our products, which is activated upon receipt. If the product itself is proved to be defective within the warranty period, it can be repaired or replaced. The warranty does not cover any incidental, accidental or indirect losses arising from the use of the customer and losses caused by natural disasters.
Warranty products will be carried out in accordance with the following rules:
1. Free replacement within 1 month after receiving the goods.
2. Pay the shipping fee for the warranty product within 2-6 months after receiving the goods.
3. Pay 50% of the price of the warranty product within 7-12 months after receiving the goods.
Feedback
1. Your satisfaction and positive feedback is very important to us, please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problems with our items or service, just feel free to contact us firstly before you left any neutral or negative feedback, communication is much more efficiently than opening a dispute.

Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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