Includes all taxes
Slim 2.8CM Waterproof Sliding Door Smart Lock Fingerprint Password IC Card Key Compatibility TTlock App & Alexa Biometric Header

Patermeters:
Fingerprint Capacity:100 Users
Password Capacity:50 Users
IC Card Capacity:100 Users max
Password length:6-12 numbers
Working Power:4pcs AA batteries(not include)
Power input:DC 4.4V-8V
Low power alarm: 4.8V
Standby current:<45uA
Operation current:<250mA
Working temperature:-20~65℃
Working humidity:15%~95%
Communication:Bluetooth
APP: TTlock
Waterproof: IP65
Emergency Power supply:1xMicro USB port
Suitable door thickness:about 30-110mm





Two Ways of Anti-lock, Double Security
1.Electronic Anti-lock button
2.Up to lift the handle Anti-lock
Note:If the door is locked, Only the administrator can access the door lock,
other users cannot unlock it from outside the door.


Smart Lock Structure:


Mortise sizes for choice


TTLock App Functions:
1. Open lock by phone App remotely
2. Add fingerprint, password, IC card, ekey on phone app, no need operate on lock.
3.Send temporary password/ ekey unlock remotely
4. Save the unlock records
5.Connect to the lock by bluetooth






Package include:
1x Front lock panel
1x Rear lock panel
2x Waterproof rubbers
1 x Lock mortise
2 x RFID cards
2 x Mechanical keys
1 x User manual
1 x Screws kits
FAQ(Frequently Asked Questions):
Q1,How to add the device to TTLOCK APP?
A:Install the TTlock app on your smartphone, then turn on your phone's Bluetooth and wake up the door lock's screen. Add the device within the TTlock app.
Please refer to the video at the link:https://video.aliexpress-media.com/seller/play/5000430338359.mp4
Q2:Why is my door lock in the normally open mode or the handle won't turn? How do I change the setting?
A:Reason:When the arrow direction behind the front panel is in the incorrect position, the door lock is in the normally open mode. When the arrow points upward or downward, the door lock handle cannot be turned.
Correct setup: The arrow direction must be opposite to the handle direction.
When facing the arrow, if your handle opens to the left, the arrow should point toward your left side.
If your handle opens to the right, the arrow should point toward your right side.
Please refer to the video at the link: https://video.aliexpress-media.com/seller/play/5000430338415.mp4
Q3,How to restore factory settings?
A:Longly press the Reset button for 5 seconds on the lock, hear "please enter the initialization password", enter 000#, the lock to restore factory setting, empty all the fingerprint, passwords, cards and administrators records.
Please refer to the video at the link: https://video.aliexpress-media.com/seller/play/5000430342298.mp4
Q4,How to add management fingerprint, IC card and password?
A:Please refer to the instruction manual or the video at the link: https://video.aliexpress-media.com/seller/play/5000430338510.mp4
Payment Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are committed to providing a safe, secure, and seamless payment experience for our customers.
1. Accepted Payment Methods
We accept the following payment options:
Major Credit & Debit Cards (Visa, MasterCard, American Express)
Secure Online Payment Gateways (such as PayPal, Stripe, or other providers available at checkout)
Any additional payment methods displayed during checkout
All payments must be completed in full at the time of purchase.
2. Secure Transactions
All transactions are processed through encrypted and secure payment systems to protect your personal and financial information. We do not store your full payment details on our servers.
3. Currency
Prices are displayed in the currency indicated on the website. If you are purchasing from another country, your bank may apply currency conversion fees.
4. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
5. Failed or Declined Payments
If your payment is declined, please verify your billing information or contact your bank. Orders will only be processed after successful payment confirmation.
6. Fraud Prevention
BILLIONS BIRDS reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.
Delivery Policy – BILLIONS BIRDS
At BILLIONS BIRDS, we are dedicated to delivering your orders safely and efficiently.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times vary depending on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Any customs duties, taxes, or import fees are the customer's responsibility.
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details (if available) so you can monitor your package.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. BILLIONS BIRDS is not responsible for orders shipped to incorrect addresses provided by the customer.
Refund Policy – BILLIONS BIRDS
At BILLIONS BIRDS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order. To qualify for a return:
The item must be unused, unworn, and in the same condition as received.
The item must be in its original packaging.
Proof of purchase (order confirmation or receipt) is required.
Certain items may not be eligible for return, including clearance items, gift cards, or personalised/custom products.
2. Non-Refundable Items
The following items are non-refundable:
Final sale or discounted items
Gift cards
Items damaged due to misuse, negligence, or improper care
3. Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. If your return is approved, you will receive instructions for returning the item.
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
4. Refund Processing
Once we receive and inspect your returned item:
We will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that banks or payment providers may require additional time to process refunds.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you have not received your refund:
Check your bank account again.
Contact your credit card company or payment provider.
If the issue persists, don't hesitate to contact our support team for assistance.
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